Who Are the Leading VETport Outsourcing Providers?

VETport is one of the longest-running cloud practice management systems in veterinary medicine, describing itself as the world’s first cloud veterinary software, in operation since 2002. Its US base is in Milford, Ohio, and the vendor reports more than 12,500 veterinarians using the platform across 20+ countries. VETport is best known for its SOAP-based EMR with collaborative editing, and rounds that out with a scheduler that syncs to Google and Apple calendars, invoicing with multiple payment gateway options, an inventory basket, wellness plans, automated reminders, a client portal with online booking, and built-in telemedicine.

A platform with that much surface rewards practices that staff it deliberately. The scheduler, the reminder engine, the wellness plan renewals, the open invoice list, and the inventory basket each produce daily work, and in most independent practices they all land on the same two or three people who are also greeting clients. VETport organizes the work; this service staffs it.

Our team runs your VETport scheduler like an extension of the front desk: booking and rescheduling appointments, keeping provider and resource columns accurate, watching the online booking requests that arrive through the client portal, and prepping the next day’s schedule each evening. Because VETport syncs with Google and Apple calendars, your veterinarians see a clean, current day wherever they check it, and the book stays full even when the on-site desk is slammed.

VETport’s SOAP-based EMR supports attachments, memos, education forms, and lab reports directly in the record; our team keeps that administrative layer clean. We handle new client and patient setup, demographics updates, attaching lab results and referral documents to the right chart, merging duplicates, and keeping reminder settings accurate. Clinical content stays with your team; the chart your veterinarian opens is complete and current.

We keep the money side of VETport current: building and reviewing invoices, checking that services performed made it onto the bill, posting payments across your configured payment gateways, following up on declined cards and open balances, and reconciling each day before close. Missed charges are one of the quietest revenue leaks in veterinary medicine, and a dedicated person watching the open invoice list is the simplest fix.

VETport’s inventory basket concentrates reordering into one place; our team makes sure someone actually works it. We maintain item records, watch quantities against your par levels, prepare purchase orders for approval, reconcile received orders against invoices, run cycle counts on a calendar, and flag shrinkage patterns monthly. Shelves stay stocked without your techs playing warehouse manager.

Your client data is business-critical even when it is not regulated like human health records, and we treat it that way. HIPAA-trained staff, Business Associate Agreements executed with every client, workflows designed to support HIPAA compliance, SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual credentials, so you can review our activity in your own system. Read the complete program at HIPAA and Security at Staffingly.