Vision Payer Directory 4.9 ★★★★★ Google Rating

Which Vision Plan Payers Can You Outsource Billing For?

Dedicated HIPAA-trained remote teams run your vision plan eligibility and authorizations, medical versus vision routing, materials claims, and AR follow-up, inside your own practice-management system. Flat weekly pricing from $299 per FTE (volume based).

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Staffingly’s vision plan payer support is a dedicated remote team that runs your plan eligibility and authorizations, medical versus vision routing, materials claims, and fee-schedule and AR follow-up, inside your own practice-management system. Whether your chair time runs through VSP, EyeMed, Davis Vision, Superior Vision, NVA, or Avesis, the team works your queues the same way your front office would, backed by signed Business Associate Agreements: a flat weekly fee per specialist, never a percentage of your collections. Our specialists work US business hours inside your own systems, under named, auditable logins, with BAAs executed and HIPAA-trained staff.
What We Handle

What Our Vision Payer Team Handles

The vision billing and administrative work our specialists run for your practice, plan by plan.

Plan Eligibility and AuthorizationsMember eligibility, exam and materials benefits, and vision plan authorizations pulled before the visit
Medical Versus Vision RoutingRouting medical eye conditions to the health plan and routine care to the vision plan, correctly
Materials and Optical ClaimsFrames, lenses, and contact lens claims coded and submitted; rejections and edits worked
Fee Schedules and ARContracted-fee and write-off posting, EOB reconciliation, and aging AR follow-up
Payer Directory

Go to Vision Plan Payer Support

Vision coverage runs through a small set of large plans, led by VSP alongside EyeMed, Davis Vision, Superior Vision, NVA, and Avesis. Our dedicated vision payer page covers how we work them.

Put a Dedicated Team on Your Vision Payer Queues

Pick the plans that hurt most, pick the seats you need, and watch a trained team work your eligibility, routing, and materials claims before you commit to anything.

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Tell Us About Your Eye Care Practice

Which plans drive your denials, and which queues eat your day: eligibility, medical versus vision routing, or materials claims? Share a few details and we will map the right coverage and send pricing for your exact situation within 24 hours.

FAQ

Vision Payer Billing Support: Frequently Asked Questions

Which vision plan payers can you outsource billing for?

VSP, EyeMed, Davis Vision, Superior Vision, NVA, Avesis, and the mix of vision plans your practice is contracted with. The vision payer page linked above covers how our teams work eligibility, authorizations, and materials claims for these plans.

What vision billing and admin work does your team handle?

Plan eligibility and exam and materials benefits, vision plan authorizations, medical versus vision routing, frames, lenses, and contact lens claims, contracted-fee and write-off posting, EOB reconciliation, and aging AR follow-up.

Can you route medical eye conditions to the medical plan?

Yes. Our team distinguishes routine vision benefits from medical eye conditions such as dry eye, glaucoma, and diabetic exams, and files each to the correct plan so claims are not denied for wrong-payer routing.

How do your specialists access our optometry PM system and payer portals?

Through named individual logins that you create and approve, with least-privilege roles, never shared logins. It stays your system and your data, and you can review our activity in your own system.

How much does vision payer billing support cost?

Flat weekly pricing per dedicated specialist: $399 per week for 1 to 4 FTEs, $349 at 5 or more, and $299 at 10 or more. The fee is flat, never a percentage of your collections, with no setup fees and a trained backup included at no charge.

Is outsourced vision billing HIPAA-secure?

HIPAA-trained staff, Business Associate Agreements from day one, workflows designed to support HIPAA compliance, SOC 2 Type II and ISO 27001 aligned controls, and $5M in E&O and cyber coverage.

Dan Nandan, CEO of Staffingly, Inc.

Written By

Dan Nandan
Founder and CEO, Staffingly, Inc. · Piscataway, NJ

Dan Nandan has spent 25+ years in IT consulting and healthcare BPO, was among the first in the US to build an RPO/BPO delivery network overseas, and has been featured in Computerworld. He runs the operations and the dedicated virtual teams behind the vision payer billing services described on this page.

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All payer and product names listed on this page are trademarks of their respective owners. Staffingly, Inc. is an independent outsourcing provider and is not affiliated with or endorsed by any of the payers listed. Staffingly works inside client-owned systems under client-granted access and provides flat-fee administrative support only.

Key highlights of every Staffingly engagement

You pay for the resource. Everything else is included.

Your flat weekly rate covers one dedicated specialist. The management layer around them, backup coverage, quality reviews, training, escalation, reporting, and custom automation comes standard at no added cost. Here is what every Staffingly account includes.

See the 8 things every account includesHide the 8 inclusions
  • Who manages my account day to day?

    An account manager plus a customer success manager. Two named people own your account: the account manager runs daily operations and quality, the customer success manager handles onboarding and communication tools like ClickUp or Teams, so your team never chases an answer.

  • What if something needs to go higher?

    VP-level escalation, US and offshore. A direct path above your account manager to Vice President level leadership on both sides, US-based and at our offshore delivery centers. You are never stuck in a ticket queue waiting for someone with authority.

  • What happens when my specialist is out or leaves?

    Backup coverage and same-week replacement. A cross-trained backup covers absences so your work never sits idle. If a specialist leaves or underperforms, we replace them the same week, trained on your workflows before the handoff.

  • How are holidays and leave handled?

    Planned in advance. Specialists receive approved US holidays and two weeks of paid leave per year. Coverage for those dates is arranged with you ahead of time, so continuity is planned, not improvised.

  • How do I know the work is getting done?

    Daily quality stand-up plus daily and weekly reports. Every account starts the day with a stand-up: what came in, what went out, what is stuck, and who is fixing it. You get a daily activity report and a weekly performance report, so nothing slips for a month before you hear about it.

  • How are specialists trained before they touch my account?

    AI-enabled, HIPAA-controlled training. Specialists train in simulations of your EMR and workflows inside our secured environment, with quizzes requiring an 80 percent passing score and AI-moderated final assessments. See how our training works.

  • Do I pay extra for automation?

    No. Custom AI and automation workflows are free. We build automation around your account at no charge: document intake, EMR data entry assistance, and status tracking, always with human review. Faster turnaround and fewer errors reaching the payer, without an extra software bill.

  • Will my rate change, and how do I add people?

    12-month price lock, easy scaling. Your rate is fixed for twelve months from your start date. Need more agents later? An email from your authorized representative is enough. Once confirmed in writing, new agents fall under your existing agreement. No new contract, no work order.

Dedicated specialists, never shared, working inside your EMR and payer portals under a signed BAA. One flat weekly price per operator covers all of the above.Book a Strategy Call