Accessibility Statement

Accessibility at Staffingly

Everyone should be able to read, understand, and use this site. Here is where we stand, what we are working on, and how to reach us if something is in your way.

Report an Accessibility Issue
Who We Are

Our commitment

Staffingly is committed to making staffingly.com usable for everyone, including people with disabilities.

We are a healthcare outsourcing company. Our teams work remotely and virtually to support medical practices with prior authorization (PA), insurance verification, billing, and everyday front office work. Many of the patients our clients serve rely on accessible technology to manage their care. We hold the same standard of care for how people reach us online.

Our Standard

What we are doing

Accessibility on this site is ongoing work, not a one-time fix. We review the site, fix issues we find, and keep improving with each update.

Staffingly builds toward WCAG 2.1 Level AA, the Web Content Accessibility Guidelines published by the W3C.

In practice, that means we aim for readable fonts and text sizes, clear page structure, and content that works with assistive tools such as screen readers. We do not claim the site is perfect. When something falls short, we want to know about it so we can fix it.

We Will Help

How to report an accessibility issue

If any part of this site is hard to use, or you need information in a different format, contact us and we will help.

Call Us (800) 489-5877
Email Us
Write to Us 15 Corporate Pl South, Suite 145
Piscataway, NJ 08854

Tell us which page you were on and what happened. A real person reads every message, and we will get back to you as quickly as we can. Thank you for helping us make Staffingly better for everyone.

This statement was last reviewed on July 3, 2026.

Key highlights of every Staffingly engagement

You pay for the resource. Everything else is included.

Your flat weekly rate covers one dedicated specialist. The management layer around them, backup coverage, quality reviews, training, escalation, reporting, and custom automation comes standard at no added cost. Here is what every Staffingly account includes.

See the 8 things every account includesHide the 8 inclusions

  • Who manages my account day to day?

    An account manager plus a customer success manager. Two named people own your account: the account manager runs daily operations and quality, the customer success manager handles onboarding and communication tools like ClickUp or Teams, so your team never chases an answer.

  • What if something needs to go higher?

    VP-level escalation, US and offshore. A direct path above your account manager to Vice President level leadership on both sides, US-based and at our offshore delivery centers. You are never stuck in a ticket queue waiting for someone with authority.

  • What happens when my specialist is out or leaves?

    Backup coverage and same-week replacement. A cross-trained backup covers absences so your work never sits idle. If a specialist leaves or underperforms, we replace them the same week, trained on your workflows before the handoff.

  • How are holidays and leave handled?

    Planned in advance. Specialists receive approved US holidays and two weeks of paid leave per year. Coverage for those dates is arranged with you ahead of time, so continuity is planned, not improvised.

  • How do I know the work is getting done?

    Daily quality stand-up plus daily and weekly reports. Every account starts the day with a stand-up: what came in, what went out, what is stuck, and who is fixing it. You get a daily activity report and a weekly performance report, so nothing slips for a month before you hear about it.

  • How are specialists trained before they touch my account?

    AI-enabled, HIPAA-controlled training. Specialists train in simulations of your EMR and workflows inside our secured environment, with quizzes requiring an 80 percent passing score and AI-moderated final assessments. See how our training works.

  • Do I pay extra for automation?

    No. Custom AI and automation workflows are free. We build automation around your account at no charge: document intake, EMR data entry assistance, and status tracking, always with human review. Faster turnaround and fewer errors reaching the payer, without an extra software bill.

  • Will my rate change, and how do I add people?

    12-month price lock, easy scaling. Your rate is fixed for twelve months from your start date. Need more agents later? An email from your authorized representative is enough. Once confirmed in writing, new agents fall under your existing agreement. No new contract, no work order.

Dedicated specialists, never shared, working inside your EMR and payer portals under a signed BAA. One flat weekly price per operator covers all of the above.Book a Strategy Call