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Eye Care Medical Billing Services & RCM

Outsource your optometry and ophthalmology medical billing to a remote virtual team of AAPC-credentialed coders. Optometry billing (CPT 92002-92014), ophthalmology surgical billing (65xxx-67xxx), and AR calling with denial recovery. Modifier discipline, global period tracking, anti-VEGF underpayment audit. HIPAA-compliant BPO inside your EMR.

Eye Care Medical Billing Services & RCM - Staffingly remote eye care support

Eye Care Medical Billing Services & RCM, handled by a dedicated remote team

Trained specialists handle it inside your existing software, so your team stays on patient care.

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Healthcare outsourcing, done right

With Staffingly, eye care medical billing services & rcm outsourcing means a dedicated team of trained specialists running this part of your back office. They are named to your account and work remotely as an extension of your staff, not a shared offshore pool. As a HIPAA-compliant healthcare BPO, we bill a flat weekly fee per specialist, never a percentage of your collections. That covers the full optometry and ophthalmology revenue cycle: charge entry, claims, payment posting, accounts receivable follow-up, and denial recovery.

What We Do

Eye care billing, three workflows under one BPO team

Optometry medical billing runs on the 92xxx eye visit family, OCT, fundus photo, visual field, and refraction patient-pay routing. Ophthalmology surgical billing runs on the 65xxx and 67xxx CPT range with modifier 24/25/57/78/79 discipline and 90-day global tracking. AR calling and denial recovery runs on aged AR triage, anti-VEGF J-code unit-level audits, and modifier 25 appeals. Staffingly puts a remote AAPC-credentialed coder on each. All three work inside your EMR, on US business hours, in your time zone.

Get a Free Workflow Plan

Tell us about your practice.

Send us your situation and our team will scope the right setup, usually within one business day. No obligation.

Why It Works

Three reasons our billing team lifts clean claim rate

AAPC-credentialed, eye care trained

Every coder is AAPC-credentialed and trained on optometry and ophthalmology specifics: 92xxx vs 99xxx, refraction non-cover, OCT laterality, modifier 25 audit triggers, 66984 global tracking, anti-VEGF J-code units.

NCCI edits applied current quarter

We track every quarterly NCCI update. The April 2026 deletion of 92137 vs eye-visit edits is applied to affected claims retroactively per CMS guidance. Your claim scrub catches edits before they bounce.

Modifier discipline + global tracking

Modifier 24, 25, 57, 58, 78, 79 applied per chart documentation, not per habit. 90-day, 10-day, 0-day global periods tracked in the EMR. Surgical encounters bill clean the first time.

Workflow

From encounter to posted payment

1

Charge capture

Encounters pulled from EMR daily. Refraction flagged for point-of-service patient-pay.

2

AAPC coding review

Coder confirms 92xxx vs 99xxx, modifier discipline, ICD-10 specificity, global period flag.

3

Claim scrubbing

NCCI edits, MUE limits, payer-specific edits applied. Vision-plus-medical split routing.

4

Electronic submission

Submitted via Waystar, Trizetto, or your clearinghouse. Confirmation logged in EMR.

5

ERA posting + audit

Daily ERA posting. Anti-VEGF J-code unit-level underpayment audit. Surgical underpayment audit by CPT.

6

AR follow-up + appeals

Aged AR worked by bucket. Modifier 25 appeals filed with chart documentation. See AR Calling spoke.

Overview

AI + AAPC-Credentialed Coders = Cleaner Claims, Faster AR

Staffingly AI and workflow automation handle the repetitive parts of optometry and ophthalmology billing. Modifier suggestion, NCCI edits, global period tracking, anti-VEGF J-code units. Every claim still touched by an AAPC-credentialed coder before submission.

AI Coding Assistant

Suggests CPT 92002-92014 element matches, modifier 25/24/57/78/79 placement, and ICD-10 medical-necessity links. Coder confirms; AI never auto-submits.

NCCI Edit Engine

Automated NCCI edits apply the current-quarter ruleset and CCI bundling rules before the claim leaves your EMR. First-pass clean rate climbs.

Global Period Tracker

Automated global-period tracking watches every 90-day CPT 66984 cataracts and 67028 IVT injections. Modifier 24/79 placement happens automatically when post-op visits are unrelated.

AR Auto-Recall Engine

Automation categorizes aged AR by payer, denial reason, and dollar tier. High-yield denials get worked first. Nothing sits in the 90+ bucket without a touch.

  • HIPAA Compliant
  • SOC 2 Type II
  • ISO 27001
  • End-to-End Encryption
  • BAA Before Pilot
Inside the work

How Staffingly works, in practice

Staffingly eye care specialist at work

Inside the work A trained Staffingly specialist handles the workflow inside your existing practice software, with clear escalation back to your team.

Transparent Weekly Pricing

One Flat Weekly Rate. No Surprises.

Dedicated specialists at a fixed weekly cost. Per specialist FTE, per week. No contracts, no minimums, no hidden fees.

Standard
$399/week
One dedicated specialist, single-location practice.
Enterprise
$299/week
10 or more specialists, multi-location group or DSO.
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FAQ

Frequently asked questions

Should I outsource medical billing for my optometry or ophthalmology practice?

For most practices the answer is yes. Eye care billing has its own quirks: refraction (CPT 92015) is not Medicare-covered, the eye visit code family 92002-92014 has element requirements that differ from E/M, modifier 25 is a top audit trigger on same-day E/M plus minor procedures, and the 90-day global period after CPT 66984 cataract surgery requires disciplined tracking. A remote AAPC-credentialed coder priced as an outsourced BPO specialist typically lifts the first-pass clean claim rate and removes hours of appeals work from the practice manager.

How much does eye care medical billing outsourcing cost?

Staffingly eye care billing is a flat weekly rate: $399 per AAPC coder per week for a single-position engagement, $349 at 5+ coders, and $299 at 10+ resources. Each coder works 45 hours per week inside your EMR (Eyefinity, RevolutionEHR, Crystal PM, MaximEyes, Compulink, NexTech), fully managed, no long-term contract. The 2-Week Free Trial is included so you see real charges go out on your real EMR before any invoice.

What is included in eye care medical billing outsourcing?

Charge entry, claim scrubbing with NCCI edits applied per quarter, electronic submission, ERA posting, refraction patient-pay routing, modifier 24/25/57/78/79 discipline on surgical encounters, global period tracking, anti-VEGF J-code unit-level underpayment audit, dual vision-plus-medical claim splitting, and aged AR follow-up by aging bucket. All performed by AAPC-credentialed coders working inside your EMR.

Where can I find a trusted eye care medical billing service near me?

Staffingly serves optometry and ophthalmology practices across the United States from secure access-controlled facilities. Our remote AAPC-credentialed coders work inside your EMR on US business hours in your time zone. There is no geographic limit on coverage. Book a strategy call from any state and a dedicated billing team is assigned within the week.

Security & Compliance

Security Your Compliance Officer Will Sign Off On

SOC 2 TYPE II ISO/IEC 27001:2022 HIPAA GDPR

Staffingly is audited to SOC 2 Type II with zero exceptions and certified for ISO/IEC 27001:2022, HIPAA, and GDPR. In eight years we have never had a breach. Every workstation runs inside the Venn Blue Border secure enclave on US-based servers, screen captures and downloads are blocked by policy, and every engagement operates under a signed BAA, and Staffingly maintains $5M in professional liability (E&O) and cyber insurance as part of its enterprise risk-management program.

  Download Our Security White Paper   Download Our BAA See Our Security Overview

Key highlights of every Staffingly engagement

You pay for the resource. Everything else is included.

Your flat weekly rate covers one dedicated specialist. The management layer around them, backup coverage, quality reviews, training, escalation, reporting, and custom automation comes standard at no added cost. Here is what every Staffingly account includes.

See the 8 things every account includesHide the 8 inclusions
  • Who manages my account day to day?

    An account manager plus a customer success manager. Two named people own your account: the account manager runs daily operations and quality, the customer success manager handles onboarding and communication tools like ClickUp or Teams, so your team never chases an answer.

  • What if something needs to go higher?

    VP-level escalation, US and offshore. A direct path above your account manager to Vice President level leadership on both sides, US-based and at our offshore delivery centers. You are never stuck in a ticket queue waiting for someone with authority.

  • What happens when my specialist is out or leaves?

    Backup coverage and same-week replacement. A cross-trained backup covers absences so your work never sits idle. If a specialist leaves or underperforms, we replace them the same week, trained on your workflows before the handoff.

  • How are holidays and leave handled?

    Planned in advance. Specialists receive approved US holidays and two weeks of paid leave per year. Coverage for those dates is arranged with you ahead of time, so continuity is planned, not improvised.

  • How do I know the work is getting done?

    Daily quality stand-up plus daily and weekly reports. Every account starts the day with a stand-up: what came in, what went out, what is stuck, and who is fixing it. You get a daily activity report and a weekly performance report, so nothing slips for a month before you hear about it.

  • How are specialists trained before they touch my account?

    AI-enabled, HIPAA-controlled training. Specialists train in simulations of your EMR and workflows inside our secured environment, with quizzes requiring an 80 percent passing score and AI-moderated final assessments. See how our training works.

  • Do I pay extra for automation?

    No. Custom AI and automation workflows are free. We build automation around your account at no charge: document intake, EMR data entry assistance, and status tracking, always with human review. Faster turnaround and fewer errors reaching the payer, without an extra software bill.

  • Will my rate change, and how do I add people?

    12-month price lock, easy scaling. Your rate is fixed for twelve months from your start date. Need more agents later? An email from your authorized representative is enough. Once confirmed in writing, new agents fall under your existing agreement. No new contract, no work order.

Dedicated specialists, never shared, working inside your EMR and payer portals under a signed BAA. One flat weekly price per operator covers all of the above.Book a Strategy Call