how VMAs handle urgent medical situations

How VMAs Should Handle Emergency Calls Without Hesitation?

Okay, let’s be real for a second. If you’re a Virtual Medical Assistant (VMA), you probably spend most of your time handling things like scheduling appointments, checking insurance, or dealing with prescription refills. But every now and then, a patient calls in panicked—something is seriously wrong. Handling emergency calls as a VMA is a critical skill, and when that happens, you need to know exactly what to do. You’re not a doctor, and you’re not physically there, but that doesn’t