Revolutionizing RCM Automation for Telemedicine Practices in New Jersey

What this video covers

This video walks through how automation fits into the revenue cycle of a virtual care practice, from pre-visit eligibility through denial follow-up. It is aimed at telemedicine founders, practice managers, and billing leads in New Jersey who bill both commercial payers and Medicaid managed care and want fewer manual touches per claim without losing accuracy.

• Eligibility before the visit. Automated eligibility runs confirm telehealth benefits and copays before the appointment, so coverage surprises do not turn into denials later.
• Telehealth coding is specific. Place of service 02 versus 10 and modifier 95 usage vary by payer; rule-based charge review applies the correct combination consistently.
• Denials route themselves. Automation sorts incoming denials by reason code into worklists, so billers spend time on appeals instead of hunting through remittances.
• People still close the loop. Software flags problems, but trained billers resolve them; the strongest results come from pairing automation with a dedicated RCM team.

Staffingly provides dedicated RCM teams for telemedicine practices, handling eligibility, charge entry, payment posting, and denial follow-up around the clock with 24/7 coverage. Practices cut staffing costs by up to 70 percent and can start with a 2-Week Risk-Free Pilot. Learn more about Staffingly’s Revenue Cycle Management services.