How to Handle Prior Authorization with Staff Shortages?

What this video covers

This video lays out a triage plan for practices trying to keep authorizations moving with too few people. It covers prioritizing urgent requests, payer portal shortcuts, documentation templates that speed submissions, and when to bring in remote help. Aimed at practice administrators covering PA gaps left by resignations and slow hiring.

• Triage by urgency. Sort pending authorizations by appointment date and clinical urgency daily, so scarce staff hours go to requests that block care soonest.
• Batch the work. Fixed PA time blocks beat interruption-driven handling; constant switching between phones and portals wastes the little capacity you have.
• Templates cut minutes. Prebuilt clinical documentation packets for your most common services shave time off every submission and reduce information requests.
• Remote specialists fill gaps. A dedicated offshore PA specialist works your queue during and after clinic hours without adding local payroll or office space.

Staffingly dedicated PA specialists take over submissions, status tracking, and appeals for practices that cannot hire fast enough. With 24/7 coverage available, flat pricing from $399 per week, and a 2-Week Risk-Free Pilot, coverage can start in days rather than months. Learn more about Staffingly’s Prior Authorization services.