Psychiatry Pain Points and Solutions
Telepsychiatry: TMS and Spravato auth, billing and credentialing. Every entry is a real, provider-side problem paired with the fix that holds.
Prior Authorization
1Insurance Verification
2A caller asks if her plan covers TMS, your front desk guesses, and she books elsewhere. Here is why the coverage answer keeps going wrong, and how to fix it.
Explore Pain PointVoicemail-only coverage becomes a liability the first time a crisis call sits unheard overnight. Here is what adequate after-hours coverage means in psychiatry.
Explore Pain PointRevenue Cycle Management
4Your Spravato office visit pays every time, but the drug line pends or denies. Here is why the three-part claim breaks by payer, and how to fix it.
Explore Pain PointYou buy Spravato, float the cost, and dose it, then a denial makes the dose a loss. Here is how to protect buy-and-bill cash flow before you dose.
Explore Pain PointYou bill the same visit the same way, yet half your payers pay the psychotherapy add-on and half deny it. Here is why, and how to make it pay everywhere.
Explore Pain PointYour average pay per 99214 is sliding and no denial ever arrived. Here is why payer software quietly downcodes psychiatry E/M, and how to recover it at volume.
Explore Pain PointCredentialing & Enrollment
1Virtual Assistants & Front Office
4Every ADHD fill has become a phone hunt across pharmacies. Here is why stimulant shortages triple the admin work, and how to take it off your clinical team.
Explore Pain PointThe intake date arrives before the records do, so you evaluate half blind. Here is how psychiatry practices get prior records in hand before the first visit.
Explore Pain PointThe portal turned into a second clinic and the prescriber reads all of it at 9 PM. Here is who should triage patient messages before they reach the prescriber.
Explore Pain PointYour psychiatry voicemail fills with new-patient inquiries, but by the time anyone calls back, half booked elsewhere. Here is why intake leaks and how to fix.
Explore Pain PointClinical Documentation
1Other Operations
7Your TMS patient clearly qualifies, but the payer denies for missing failed medication trials that live in old charts. Here is how clinics assemble that proof.
Explore Pain PointYour collaborative care program has a psychiatrist and a care manager, yet bills almost nothing. Here is why 99492 to 99494 go unclaimed and how to bill them.
Explore Pain PointWrong directory entries send calls you cannot take; missing ones starve you of referrals. Here is why psychiatry listings go stale, and who fixes them.
Explore Pain PointEvery controlled-substance script means another PDMP login and chart note. Here is why the checks eat prescriber time, and how to give the hour back.
Explore Pain PointYou needed eight testing hours, the payer approved three, then the add-on units denied. Here is why psych testing auths get trimmed, and how to fix it.
Explore Pain PointIn some states Medicaid pays psychiatry under half of Medicare, so visits run thin. Here is the margin math, and how to make each claim cost less than it pays.
Explore Pain PointMost TMS denials overturn on appeal, yet appeal windows expire when nobody owns the deadline. Here is why psychiatry loses winnable revenue, and how to stop it.
Explore Pain Point