Best Forcura Outsourcing Services 4.9 ★★★★★ Google Rating

What Are the Best Forcura Outsourcing Services?

Forcura is now Mosai, and the queues it routes still need people. Dedicated HIPAA-trained specialists work your referral inbox, intake documents, orders tracking, and e-signature follow-up, while billing stays in your agency’s own EMR. Flat weekly pricing from $299 per FTE (volume based), with a trained backup included at no charge. Live in 14 days.

Trusted 800+ Providers MGMA 2026 Corporate Member HIPAA-Trained SOC 2 Type II BAA Signed $5M E&O and Cyber Liability
The best Forcura outsourcing services get two things right. First, they know the platform: Forcura merged with Medalogix in March 2025 and became Mosai in October 2025, so the referral, document, and orders workflows agencies search for now carry Mosai names. Second, they respect what the platform is: a document workflow and care coordination layer, not an EMR, so good support staffs the queues it routes, referral triage, intake documents, orders chasing, e-signature follow-up, while billing happens in the agency’s own EMR. Staffingly staffs exactly that model, with daily production reports, signed Business Associate Agreements, and a flat weekly fee per specialist, never a percentage of your collections. Our specialists work US business hours inside your own systems, under named, auditable logins, with BAAs executed and HIPAA-trained staff.
The Platform

What Is Forcura, and What Is Mosai?

Forcura built its name in Jacksonville, Florida as the document workflow and care coordination layer for post-acute care: referral intake, document management, physician orders tracking, and e-signature for home health and hospice agencies, sitting alongside EHRs like Homecare Homebase, MatrixCare, WellSky, Axxess, and AlayaCare. In March 2025, Forcura merged with Medalogix, the clinical analytics company, and in October 2025 the combined company rebranded as Mosai, with dual headquarters in Nashville and Jacksonville. Forcura.com now points to mosai.com, and the legacy Forcura products carry new names: Mosai Referrals and Mosai Review for intake, Mosai Orders and Mosai Circle for orders workflow and networked care, joined by the Medalogix-heritage clinical tools Pulse, Transitions, and Muse. The company reports nearly 200 employees supporting over 1,000 providers.

None of that changes the daily reality inside an agency. The platform routes referral documents, extracts data, and tracks orders, and a person still has to work each queue: accept or decline the referral inside the response window, verify the intake packet, chase the unsigned order, and reconcile what the workflow layer knows against what the EMR bills. This page covers staffing that work, whichever name is on your login screen.

Fit

Who Is This For?

Home health and hospice agencies that run Forcura, now Mosai, in front of their EMR: referral-heavy agencies where the response window decides whether the admission happens, multi-branch operators with orders volume that outruns the office, and post-acute organizations mid-transition who need continuity while the platform names change around them. If your team lives in the referral inbox and the orders queue, this model puts trained hands on both.

Honest scope note. Forcura and Mosai route documents and coordinate care; they are not the system of record for claims. We staff the document, referral, and orders queues the platform manages, and we staff the billing itself inside your agency’s EMR, whether that is MatrixCare, PointClickCare, or another system. One team can cover both sides of that line.
The Problem

Where Referral and Document Queues Lose Time and Money

Accepted referrals stall before admission.

The referral was accepted in the platform, then the intake steps stalled: documents missing, calls unmade, and the patient landed with a competitor or back in the hospital.

See the fix
The response window closes on nights and weekends.

Referral sources measure agencies in minutes. An inbox that is only staffed nine to five loses the referrals that arrive at 6 p.m. Friday.

See the fix
Face-to-face gaps void whole episodes.

A missing or late face-to-face encounter document does not dent the claim, it can void the episode. Document tracking is revenue protection, not paperwork.

See the fix
NOA rejections cost a thirtieth a day.

Home health Notices of Admission that reject and sit unworked shave payment day by day. The fix is a person who watches the rejection queue like it is money, because it is.

See the fix
How Staffingly Supports Your Agency on Forcura

Referral Inbox Triage

The platform’s referral tools, now Mosai Referrals, extract and prioritize incoming referrals; our specialists work them. We triage the inbox through the day, verify eligibility and coverage, assemble what the accept/decline decision needs, respond inside the source’s window, and push accepted referrals forward so accepted does not quietly mean lost. Referral sources learn your agency answers fast, which is how the next referral gets sent to you.

Intake Documents and Chart Prep

Between referral and start of care sits a stack of documents: history and physicals, medication lists, insurance cards, face-to-face encounters. We index each document, confirm the packet is complete against your checklist, chase what is missing, and prepare the chart so the clinical team walks into start of care ready. Missing face-to-face documentation is the classic episode-killer; our checklist treats it that way.

Admissions Review Support

The platform’s review tools surface insights from patient documentation for coding and admission review. Our team does the supporting legwork: routing flagged charts to the right reviewer, confirming responses come back on time, and keeping the review queue moving so admissions decisions do not stack up behind one busy manager. Documentation-side support for the same goal lives in our clinical documentation services.

Orders Tracking and E-Signature Follow-Up

Unsigned orders hold claims and age badly. Using the platform’s orders workflow, now Mosai Orders with Circle for physician-side signing, our specialists log every outbound order, track it to signature, work the follow-up calls and faxes to physician offices that the software cannot make, and reconcile signed orders back to the chart and the billing file. The orders queue gets a named owner whose production you see every evening.

Care Coordination Messaging

Coordination threads with referral sources, physician practices, and facilities need timely, documented responses. We staff that surface: acknowledging incoming messages, routing questions to the right clinician, sending status updates referral partners expect, and logging the trail, so coordination stays a relationship advantage rather than an unread queue.

Where Billing Happens: Your EMR

Here is the honest version other vendors skip: Forcura, now Mosai, is not where your claims live. Billing runs in your agency’s EMR, Homecare Homebase, MatrixCare, WellSky, Axxess, or another system, fed by the documents and orders the workflow layer completes. We staff both sides of that line with one accountable team: document and orders queues in the platform, and billing desks inside the EMR through our platform-specific services for MatrixCare billing and PointClickCare billing, plus PDGM home health billing generally.

Put a Dedicated Team on Your Forcura Queues

You have seen what we cover, from the referral inbox to the orders queue and the EMR behind them. The next step is simple: meet us, pick the seats you need, and watch a trained specialist work your own queues before you commit to anything.

Book Your 2-Week Free Trial
Why Staffingly

Why Outsource Forcura Work, and Why Staffingly

Both sides of the workflow line.

We staff the referral, document, and orders queues in the platform and the billing desks in your EMR, one team, one daily report, no gap where the systems meet.

Transition-aware support.

Forcura became Mosai in October 2025 after the Medalogix merger. We track the product names so your workflows and SOPs stay current while the vendor rebrand settles.

Flat fee, never a percentage.

A flat weekly fee per dedicated specialist, no setup fees, and no billing-percentage model creeping up as your census grows.

Speed with proof.

Live in 14 days. 2-Week Free Trial. Replace any team member in 48 hours. 800+ providers served, 4.9 Google rating you can verify on our listing.

Training

How Our Teams Train and Go Live on Forcura and Mosai

Staffingly specialist working a client's Forcura and Mosai document queues

New team members train on your agency’s own SOPs first, then on our post-acute workflow library: referral triage windows, intake packet checklists, face-to-face tracking, and orders follow-up scripts, practiced in supervised sessions before anyone touches production queues. Go-live is gradual, with your intake or operations lead reviewing daily in week one and weekly after. Production is reported every evening in your own format, and every specialist works under an individual HIPAA agreement with named, auditable credentials, never shared logins.

Security

Security and Compliance

HIPAA-trained staff. Business Associate Agreements executed with every client. Workflows designed to support HIPAA compliance, with SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual credentials with full audit logs. Read the complete program, including our corporate structure and evaluation framework, at HIPAA and Security at Staffingly.

Onboarding

Process and Onboarding

1
Strategy call.

20 to 30 minutes on Teams. We map your referral, document, and orders queues before we meet.

2
Access done right.

Named user accounts per specialist in the platform and your EMR, permissions you control, your approval on every account.

3
Training on your workflows.

Your SOPs plus our post-acute playbooks; supervised production from day one.

4
Live in 14 days.

Daily production reports, weekly KPI review, month-to-month after your 2-Week Free Trial.

Pricing

Flat Weekly Pricing Per Dedicated Specialist

Single
$399/ week

1 to 4 dedicated queue FTEs.

Department
$299/ week

10+ FTEs.

45 hours of coverage for less than others charge for 40.

$399 per week works out to $8.87 per hour across 2,340 hours of coverage a year, flat. Your dedicated specialist covers a 9 hour day, Monday to Friday, a full hour more than a standard shift: the day starts by clearing what arrived after you closed, overnight referrals, returned orders, and coordination messages, and it ends past your close so far less rolls into tomorrow. A trained backup steps in at no charge whenever they are out. Flat weekly fee per dedicated specialist, never a percentage of your collections, no setup fees.

Start with a 2-Week Free Trial. Month-to-month after, with no long-term contract.

Trained backup VA Dedicated success manager Monthly training updates HIPAA-trained staff $5M E&O and cyber liability
The In-House Comparison
$80K to $120K/yr
Per in-house biller, fully loaded
  • Salary + payroll taxes + benefits
  • Recruiting + turnover replacement
  • Training on post-acute rules + software
  • Software seat + equipment + PTO coverage
Run your own numbers
Calculate Savings
Request Information

Tell Us About Your Referral and Orders Queues

Home health, hospice, or both? Referral inbox, orders backlog, or the billing desk behind them? Share a few details and we will map the right coverage across Forcura, Mosai, and your EMR, and send pricing for your exact situation within 24 hours.

FAQ

Forcura Outsourcing: Frequently Asked Questions

Is Forcura still called Forcura?

No. Forcura merged with Medalogix in March 2025 and the combined company rebranded as Mosai in October 2025; forcura.com now points to mosai.com. The legacy Forcura workflows continue under Mosai product names such as Mosai Referrals, Mosai Review, Mosai Orders, and Mosai Circle.

What tasks can a remote specialist do in Forcura or Mosai?

Referral inbox triage inside response windows, intake document indexing and packet completion, admissions review routing, physician orders tracking with e-signature follow-up, and care coordination messaging. Administrative queue work inside the platform, a trained specialist can own.

Can you do our billing inside Forcura?

No one can; Forcura and Mosai are a document workflow and coordination layer, not a billing system. Claims live in your agency’s EMR. We staff the platform queues and, separately, the billing desks inside MatrixCare, PointClickCare, and other EMRs, so one team covers the whole chain.

Which EMRs does this pair with?

The platform integrates with major post-acute systems including Homecare Homebase, MatrixCare, WellSky, Axxess, and AlayaCare. Our specialists work in whichever EMR your agency runs, under your credentials and your rules.

Can you cover our referral response window?

Dedicated specialists cover a 9 hour day, Monday to Friday, and agencies typically point that day at their heaviest referral hours. For evening and weekend patterns, we scope extended coverage on the strategy call.

How do your staff access our platform and EMR?

Through named individual user accounts you approve in each system, with the permission levels you assign and full accountability per user. No shared logins, no offline exports of PHI.

How fast can a dedicated team start?

Typically live in 14 days: access setup, workflow training on your SOPs, then supervised production. The engagement starts with a 2-Week Free Trial.

Is outsourced document and intake work secure and HIPAA-ready?

HIPAA-trained staff, executed BAAs, workflows designed to support HIPAA compliance, SOC 2 Type II, ISO 27001:2022, and $5M in coverage. Full detail on our security page.

Dan Nandan, CEO of Staffingly, Inc.

Written By

Dan Nandan
Founder and CEO, Staffingly, Inc. · Piscataway, NJ

Dan Nandan has spent 25+ years in IT consulting and healthcare BPO, was among the first in the US to build an RPO/BPO delivery network overseas, and has been featured in Computerworld. He runs the operations and the dedicated virtual teams behind the home health and hospice workflows on this page.

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Next Step

See what a dedicated queue team changes in 14 days.

Book a strategy meeting. Dan Nandan, CEO, joins most calls personally. Real conversation, real numbers for your agency.

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Forcura is a trademark of its owner; Mosai and the Mosai product names are trademarks of Mosai, the company formed by the merger of Forcura and Medalogix. Staffingly, Inc. is an independent outsourcing company and is not affiliated with or endorsed by Mosai, Forcura, or Medalogix. Staffingly works inside client-owned platform and EMR accounts under client-granted access.