Can You Outsource Casamba Billing and Scheduling Work?
Yes. Dedicated HIPAA-trained teams support therapy and post-acute organizations from the Casamba era, whether you still sign in to a Casamba-hosted system, moved to Optima after the 2022 sunset, or run one of the former Casamba Home & Hospice products. Flat weekly pricing from $299 per FTE (volume based), with a trained backup included at no charge. Live in 14 days.
What Happened to Casamba?
Casamba, founded in 1997, built therapy EMRs used across contract therapy, skilled nursing, outpatient clinics, and home health and hospice: Casamba Skilled, Casamba Clinic and TherapySource, and Casamba Home & Hospice. Net Health acquired the company in 2021 and reorganized the portfolio. Casamba Skilled was retired in March 2022, with facilities moved to Optima for Skilled Nursing. Clinic customers were consolidated onto TherapySource under the Net Health name, and some organizations still sign in through Casamba-hosted addresses today. In January 2023 Net Health sold the home health and hospice line, built on the HealthWyse and Hospicesoft products, to Careficient.
The practical consequence: teams that ran Casamba for years now work across two or three vendor relationships, retrained staff, and in many cases a migration that landed on the front office, not the vendor. This page covers the work we staff for those teams, whichever branch of the family tree you sit on.
Who Is This For?
Three groups, honestly named. SNF rehab departments and contract therapy companies that came off Casamba Skilled and now run Optima across their buildings. Outpatient therapy clinics on TherapySource or another successor system, including those still using Casamba-hosted logins. And home health and hospice agencies from the Casamba Home & Hospice line now dealing with Careficient-era platform decisions. Therapy clinic readers should know this page sits in our Home Care & LTC library; the clinic-specific billing services we link below live in our medical services catalog and cover outpatient PT, OT, and SLP practices directly.
Where Casamba-Era Teams Lose Time and Money
Moving from Casamba Skilled to Optima meant data validation, retraining, and parallel systems, done by the same people who still had a full day of scheduling and billing. Enrollment and setup gaps from that era still block claims.
See the fixRejections come back in payer shorthand and sit while staff cover the desk. Timely filing windows do not pause for platform transitions.
See the fixA clean 271 response confirms the plan is active, not how many visits remain. The denial arrives after the care was delivered.
See the fixMA plans deny SNF and therapy claims that traditional Medicare would pay. Without a dedicated appeal desk, winnable dollars get written off.
See the fixTherapy Scheduling and Documentation Support
Whether your rehab department now schedules in Optima or your clinic still works in TherapySource, our team owns the administrative loop: building and adjusting therapist schedules as census and caseloads move, tracking planned versus delivered treatment time, chasing unsigned notes and missed-visit documentation before they hold claims, and preparing the caseload views your director reads each morning. Clinical judgment stays with your therapists; the boundary is written into the SOW.
SNF Billing After the Casamba Skilled Sunset
Facilities that moved from Casamba Skilled to Optima kept the same billing obligations with a new system underneath them. Our billers keep Medicare Part A PDPM claims moving through triple-check, watch consolidated billing exclusions, and keep UB-04 and 837I submissions clean across Medicare, Medicaid, and MA plans, in the system you run today.
Outpatient Clinic Billing for TherapySource Practices
Outpatient PT, OT, and SLP clinics from the Casamba Clinic era carry a different workload: visit-limit tracking, plan-of-care authorizations, modifier-sensitive claims, and patient balances. Dedicated billers work those queues end to end, and our clinic-facing service pages cover the specialty detail: physical therapy billing and occupational therapy billing.
Eligibility and Benefits Before the Visit
We verify coverage before care is delivered, not after the denial: benefit days and prior stay history for SNF admissions, therapy visit limits and plan-of-care requirements for clinics, and LTC eligibility checks that go past the bare 271 response. Payer answers get logged with reference numbers so a dispute six months later has a paper trail.
Former Casamba Home & Hospice Agencies
If your agency ran Casamba Home & Hospice, the HealthWyse heritage line, your vendor is now Careficient, and your deadlines did not move: PDGM claims, NOAs, hospice NOEs, and hospice billing compliance all run on payer clocks. Our teams keep those queues current through a platform handoff and stay on afterward, working in whichever system holds the live record.
Denials, AR, and Continuity Through Change
Platform transitions are where AR goes to hide. We work the aging by payer, triage denial queues daily, appeal MA denials with the record attached, reconcile ERA posting against deposits, and hand your administrator a weekly report that reads the same even when the software underneath changes.
Put a Dedicated Team on Your Casamba-Era Queues
Skilled, clinic, or home and hospice: the queues are real either way. Meet us, pick the seats you need, and watch a trained team work your own system before you commit to anything.
Book Your 2-Week Free TrialHow Our Teams Train and Go Live on Casamba-Era Systems
New team members train on your workflows before they touch production: your SOPs first, then our internal training library and supervised practice, then production work under a senior reviewer until quality holds. Because Casamba-era organizations often run mixed environments during a transition, we document both the outgoing and incoming workflow so coverage does not break at cutover. Each specialist works under an individual HIPAA agreement with named, auditable credentials, never shared logins, and a trained backup shadows each seat from week one.
Why Outsource Casamba-Era Work, and Why Staffingly
Vendors change; queues do not. A dedicated team keyed to your workflows keeps schedules, claims, and AR moving through sunsets, migrations, and ownership changes.
A flat weekly fee per dedicated specialist, with each efficiency gain accruing to you. Compare that with percentage-of-collections billing vendors; we will run the math with you.
Scheduling, documentation follow-up, eligibility, claims, denials, and AR in one engagement, so work stops falling between a therapy vendor and a billing vendor.
Live in 14 days for most teams. 2-Week Free Trial. Replace any team member in 48 hours. 800+ providers served, 4.9 Google rating you can verify on our listing.
Process and Onboarding
20 to 30 minutes on Teams. We map your systems, queues, and any in-flight migration before we meet.
Named user credentials per specialist in your live system, least-privilege roles, your approval on each account.
Your SOPs plus our therapy and post-acute training library; supervised production from day one.
Daily production reports, weekly KPI review, month-to-month after your 2-Week Free Trial.
Security and Compliance
HIPAA-trained staff. Business Associate Agreements executed with each client. Workflows designed to support HIPAA compliance, with SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual credentials with full audit logs. Read the complete program, including our corporate structure and evaluation framework, at HIPAA and Security at Staffingly.
Flat Weekly Pricing Per Dedicated Specialist
1 to 4 dedicated FTEs.
5 to 9 FTEs.
10+ FTEs.
45 hours of coverage for less than others charge for 40.
$399 per week works out to $8.87 per hour across 2,340 hours of coverage a year, flat. Your dedicated specialist covers a 9 hour day, Monday to Friday, a full hour more than a standard shift: the day starts by clearing what arrived after you closed, overnight referrals, payer correspondence, and documentation follow-ups, and it ends past your close so far less rolls into tomorrow. A trained backup steps in at no charge whenever they are out. Flat weekly fee per dedicated specialist, never a percentage of your collections, no setup fees.
Start with a 2-Week Free Trial. Month-to-month after, with no long-term contract.
- Salary + payroll taxes + benefits
- Recruiting + turnover replacement
- Training on your setting + systems
- Software seat + equipment + PTO coverage
Calculate Savings
Casamba Support: Frequently Asked Questions
Is Casamba still available as a product?
The brand has been absorbed. Net Health acquired Casamba in 2021; casamba.net now redirects to Net Health. Casamba Skilled was retired in March 2022, clinic customers were consolidated onto TherapySource, and the Home & Hospice line was sold to Careficient in January 2023. Some organizations still access their systems through Casamba-hosted addresses.
What happened to Casamba Skilled?
Net Health retired it in March 2022 and moved facilities to Optima for Skilled Nursing, the former Optima Healthcare Solutions product. Our teams support the current Optima workflows those facilities run today.
What happened to Casamba Home & Hospice?
The home health, hospice, home care, and palliative line, built on the HealthWyse and Hospicesoft products, was sold by Net Health to Careficient in January 2023. Agencies from that line remain fully supportable; we work in whichever system holds the live record.
Can you work in a system we are about to leave?
Yes. Billing and follow-up continue in the outgoing system until cutover, and old-system AR usually needs working for months afterward. We staff both sides so the backlog does not get a head start.
Do you handle the technical migration itself?
No. Data conversion and system configuration belong to your vendor and IT team. What we staff is the administrative continuity around a migration: keeping schedules, claims, eligibility, and AR current while your staff absorb the new system.
How do your staff access our systems?
Through named individual user accounts you approve, with least-privilege roles and full audit logging. No shared logins, no offline exports of PHI.
How fast can a dedicated team start?
Most teams go live in about 14 days: access setup, workflow training on your SOPs, then supervised production. The engagement starts with a 2-Week Free Trial.
How is the service priced?
A flat weekly fee per dedicated specialist: $399 for 1 to 4 FTEs, $349 for 5 or more, $299 for 10 or more. No setup fees, never a percentage of your collections, month-to-month after the trial.
Therapy and Post-Acute Resources for Casamba-Era Teams
Guides from our library on the problems this page covers.
Written By
Dan Nandan has spent 25+ years in IT consulting and healthcare BPO, was among the first in the US to build an RPO/BPO delivery network overseas, and has been featured in Computerworld. He runs the operations and the dedicated virtual teams behind the therapy and post-acute workflows described on this page.
Connect on LinkedInSee what a dedicated team changes in 14 days.
Book a strategy meeting. Dan Nandan, CEO, joins most calls personally. Real conversation, real numbers for your organization.
Claim Your 2-Week Free TrialCasamba and TherapySource are trademarks of Net Health Systems, Inc. Optima is a trademark of Net Health Systems, Inc. HealthWyse and Hospicesoft are trademarks of their current owner, Careficient, Inc. Staffingly, Inc. is an independent outsourcing company and is not affiliated with or endorsed by Net Health or Careficient. Staffingly works inside client-owned systems under client-granted access.