Where Do You Find Top-Rated CareVoyant Virtual Support Services?
Dedicated HIPAA-trained teams work inside your own CareVoyant system, covering intake, authorizations, caregiver scheduling, multi-payer billing, payment posting, and care plan paperwork. Flat weekly pricing from $299 per FTE (volume based), with a trained backup included at no charge. Live in 14 days.
The Work Your Team Does in CareVoyant, We Staff
What Is CareVoyant?
CareVoyant is integrated home care software from CareVoyant, Inc. of Schaumburg, Illinois, built for agencies that deliver several kinds of care at once: private duty nursing, private duty non-medical personal care, Home and Community Based Services (HCBS), Medicare-certified home health, and pediatric home care. Its signature idea is one system of record, summed up by the company as ONE Software, ONE Patient, ONE Employee: a single patient and employee record across every service line, with functions for intake, authorization and plan of care, scheduling, clinical documentation with eMAR, eTAR, and the Electronic Care Flow Sheet, billing with a built-in claim scrubber, the CV Mobile app, family and employee portals, and reports and dashboards.
The flip side of one system for all of it is that all of it runs through one system. Authorizations, split schedules, payer-specific billing rules, and continuous-care documentation all demand daily attention, and agencies rarely have spare people to give them. That is the exact gap this service closes.
Who Is This For?
Agencies that run on CareVoyant and are losing staff hours to it: private duty nursing agencies with continuous-care cases, non-medical personal care companies juggling Medicaid and private pay, HCBS providers, Medicare-certified home health agencies, and pediatric home care programs. It fits a single-office agency that needs one trained specialist as well as a multi-line organization that needs a billing desk plus a scheduling pod.
Where CareVoyant Agencies Lose Time and Money
A caregiver calls out before dawn, the message sits in voicemail, and the morning shift goes unfilled while the family waits and the authorized hours go unbilled.
See the fixA lapsed license or training date quietly makes a caregiver unbillable, and the schedule keeps assigning them until the claims start bouncing.
See the fixMissed clock-ins and GPS mismatches fail EVV validation, and the claims behind those visits pend until someone clears each exception by hand.
See the fixClients are authorized for more hours than the schedule delivers, and every unstaffed hour is revenue the agency was already approved to earn.
See the fixClient Intake and Eligibility
Our team runs CareVoyant’s Intake function the way it was designed to run: answering referral inquiries, entering new clients, verifying coverage and program eligibility before services start, and tracking each referral to a staffed schedule. Fast, complete intake is the difference between a referral that becomes a client and one that becomes a competitor’s client.
Authorizations and Plan of Care Admin
CareVoyant ties scheduling and billing to authorizations, which is exactly why authorizations need a daily owner. We enter and track authorizations in the Authorization and Plan of Care function, watch utilization against approved hours, flag expirations before they lapse, and chase renewals, so schedules stay inside approvals and approved hours stop quietly expiring unused.
Scheduling Across Service Lines
We build and maintain schedules in CareVoyant across private duty, personal care, and home health lines: matching caregivers to authorizations and skills, filling open shifts and call-outs, confirming visits, and keeping the schedule synced with what the field actually delivers. Because CareVoyant keeps one employee record across lines, our schedulers can see and solve conflicts that split systems hide.
Private Duty and Pediatric Nursing
Continuous-care private duty nursing and pediatric cases carry the hardest scheduling and documentation load in home care: long shifts, strict skill matching, eMAR and eTAR discipline, and families who notice every gap. We staff schedulers and coordinators who work these cases every day, keeping coverage continuous and the administrative record as clean as the care.
Billing Across Your Payer Mix
Can you outsource CareVoyant billing? Yes, and it is the deepest part of the engagement. Dedicated billers work claims end to end inside your system: charge review, claim generation through CareVoyant’s built-in claim scrubber, submission across Medicare, Medicaid, managed care, insurance, and private pay, rejection and denial work, and steady AR follow-up, with escalation on the payers that pay slowest.
Payment Posting and AR Follow-Up
We post remittances, reconcile deposits, work unapplied cash, and follow aging by payer inside CareVoyant. Daily posting discipline keeps dashboards honest: denial trends, payer speed, and true AR are only visible when every payment lands in the right place on the day it arrives.
Documentation and Care Plan Support
We support your clinicians’ documentation workflow without touching clinical judgment: tracking visit note and Care Flow Sheet completion, chasing missing signatures and orders, keeping care plan paperwork current, and moving documentation queues so billing does not wait on a chart. This is administrative support, not clinical documentation, and the boundary is written into the SOW.
Reports, Dashboards, and Portals
We keep a reporting calendar in CareVoyant’s Reports and Dashboards: unbilled visits, authorization utilization, credential expirations, AR aging by payer, and the KPIs your administrator actually reads. We also help keep Family Portal and Employee Portal communication current, so questions get answered before they become phone calls.
Put a Dedicated CareVoyant Team on This Work
You have seen what we cover, from intake to dashboards. The next step is simple: meet us, pick the seats you need, and watch a trained team work your own CareVoyant queues before you commit to anything.
Book Your 2-Week Free TrialHow Our Teams Train and Go Live on CareVoyant
New team members train on your CareVoyant workflows before they touch production: your SOPs, your service lines and payer mix, your scheduling and billing conventions, drilled in supervised sessions with our trainers and your point of contact. Go-live is gradual, with senior review on early work, daily production reports in your format from the first week, and a trained backup ready at no charge whenever your specialist is out. Every team member works under an individual HIPAA agreement with named, auditable CareVoyant credentials, never shared logins.
Why Outsource CareVoyant Work, and Why Staffingly
CareVoyant runs all your service lines in one place; we staff it the same way. Intake, authorizations, scheduling, billing, and posting under one pod, so work stops falling between vendors.
A flat weekly fee per dedicated specialist, so a growing census does not grow your admin bill by percentage. Every efficiency gain accrues to the agency. Do the math both ways; we will help on the call.
Authorization utilization, EVV exceptions, credential-driven billability, split-shift scheduling: our public library covers the problems home care agencies actually fight, written by the people who work them.
Live in 14 days. 2-Week Free Trial. Replace any team member in 48 hours. 800+ providers served, 4.9 Google rating you can verify on our listing.
Agency Types We Support on CareVoyant
Private duty nursing agencies (continuous-care scheduling and eMAR/eTAR discipline), non-medical personal care companies (Medicaid, managed care, and private pay billing), HCBS providers (authorization and EVV rhythm), Medicare-certified home health agencies, and pediatric home care programs. Multi-line agencies get one pod across lines; single-line agencies get one specialist with a trained backup.
Process and Onboarding
20 to 30 minutes on Teams. We map your CareVoyant service lines, queues, and pain points before we meet.
Named CareVoyant user credentials per specialist, least-privilege roles, your approval on every account.
Your SOPs, your lines and payers, supervised production from day one.
Daily production reports, weekly KPI review, month-to-month after your 2-Week Free Trial.
Security and Compliance
HIPAA-trained staff. Business Associate Agreements executed with every client. Workflows designed to support HIPAA compliance, with SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual credentials with full audit logs. Read the complete program, including our corporate structure and evaluation framework, at HIPAA and Security at Staffingly.
Flat Weekly Pricing Per Dedicated Specialist
1 to 4 dedicated CareVoyant FTEs.
5 to 9 FTEs.
10+ FTEs.
45 hours of coverage for less than others charge for 40.
$399 per week works out to $8.87 per hour across 2,340 hours of coverage a year, flat. Your dedicated specialist covers a 9 hour day, Monday to Friday, a full hour more than a standard shift: the day starts by clearing what arrived after you closed, overnight call-outs, referral messages, and EVV exceptions, and it ends past your close so far less rolls into tomorrow. A trained backup steps in at no charge whenever they are out. Flat weekly fee per dedicated specialist, never a percentage of your collections, no setup fees.
Start with a 2-Week Free Trial. Month-to-month after, with no long-term contract.
- Salary + payroll taxes + benefits
- Recruiting + turnover replacement
- Training on home care billing + CareVoyant
- Software seat + equipment + PTO coverage
Calculate Savings
CareVoyant Outsourcing: Frequently Asked Questions
What tasks can a remote team do in CareVoyant?
Client intake and eligibility, authorization entry and utilization tracking, caregiver scheduling and shift fill, EVV exception cleanup, claim generation and submission across your payer mix, payment posting, AR follow-up, documentation tracking, and report schedules. Anything administrative that happens inside CareVoyant screens, a trained remote specialist can own.
Can you outsource CareVoyant billing?
Yes. Dedicated billers work inside your CareVoyant system: charge review, claims through the built-in scrubber, submission across Medicare, Medicaid, managed care, insurance, and private pay, denials, posting, and AR aging, with daily production reporting.
Can one team cover several service lines?
Yes, and that is the point of CareVoyant’s single-record design. One pod covers private duty, personal care, home health, and pediatrics together, with named owners per line inside the pod.
How do your staff access our CareVoyant system?
Through named individual user accounts you approve, with least-privilege roles and full audit logging. No shared logins, no offline exports of PHI.
Do you touch clinical documentation?
No. We track completion, chase signatures and orders, and keep queues moving, but clinical content stays with your clinicians. The boundary is written into the SOW.
How fast can a dedicated CareVoyant team start?
Typically live in 14 days: access setup, workflow training on your SOPs, then supervised production. The engagement starts with a 2-Week Free Trial.
Is outsourced CareVoyant work secure and HIPAA-ready?
HIPAA-trained staff, executed BAAs, workflows designed to support HIPAA compliance, SOC 2 Type II, ISO 27001:2022, and $5M in coverage. Full detail on our security page.
Do we keep control of our CareVoyant system?
Yes. It stays your system, your data, your logins to grant or revoke. We work inside it and report daily; you can review our activity in your own system.
Private Duty and Home Care Resources for CareVoyant Agencies
Guides from our library on the operational problems home care agencies fight most.
Written By
Dan Nandan has spent 25+ years in IT consulting and healthcare BPO, was among the first in the US to build an RPO/BPO delivery network overseas, and has been featured in Computerworld. He runs the operations and the dedicated virtual teams behind the home care and long-term care workflows described on this page.
Connect on LinkedInSee what a dedicated CareVoyant team changes in 14 days.
Book a strategy meeting. Dan Nandan, CEO, joins most calls personally. Real conversation, real numbers for your agency.
Claim Your 2-Week Free TrialCareVoyant is a trademark of CareVoyant, Inc. Staffingly, Inc. is an independent outsourcing provider and is not affiliated with or endorsed by CareVoyant, Inc. Staffingly works inside client-owned CareVoyant systems under client-granted access.