Who Offers the Top Axxess Outsourcing Services?

Axxess is a cloud software suite built specifically for care in the home, used by thousands of organizations. The product family is split by line of business: Axxess Home Health (which grew out of AgencyCore), Axxess Home Care for skilled, pediatric, and private duty care, Axxess Hospice, and Axxess Palliative Care, surrounded by revenue cycle tools that include Medicare eligibility checks with PECOS confirmation, DDE access for Medicare billing, a PDGM Center, CAHPS surveys, and point-of-care EVV.

Axxess gives an agency the rails, but the rails still need people. Referrals must be answered before a competitor answers them, OASIS assessments must clear review before claims can bill, NOAs must be accepted within the window, therapy visits must be scheduled against authorization splits, and someone has to work the AR that all of this produces. When your office team is also answering phones and running payroll, the queues wait. That staffing gap is exactly what this service fills.

We run Medicare eligibility checks with PECOS confirmation through the tools Axxess provides, verify Medicaid and managed care coverage, and keep authorization tracking current: visits authorized, visits used, recertification dates, and the therapy splits your managed care contracts impose. Authorization surprises are billing denials in waiting; we clear them before the visit happens.

Your clinicians complete OASIS; we keep it moving. We track assessment due dates in Axxess, route documents to the reviewing clinician, monitor the review queue so assessments do not sit while claims wait behind them, and confirm transmission acceptance. Administrative coordination only; the clinical content stays with your licensed staff, and that boundary is written into the SOW.

For programs on Axxess Hospice, we file Notices of Election inside the 5-day window and track acceptance, watch sequential billing so claims do not RTP behind a missing month, keep election and revocation paperwork orderly, and maintain cap tracking through the year so the cap is a managed number rather than a filing-time surprise. Palliative programs billing Medicare Part B through Axxess get the same treatment on claims and follow-up.

Someone on our team owns your aging. We post payments and reconcile remittances in Axxess, work AR by payer and age bucket, chase claim status, prepare appeals for your review, and report production every evening in your format: what was worked, what was collected, what needs your decision.

HIPAA-trained staff. Business Associate Agreements executed with every client. Workflows designed to support HIPAA compliance, with SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual credentials with full audit logs. Read the complete program, including our corporate structure and evaluation framework, at HIPAA and Security at Staffingly.