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Best ClearDent Billing Remote Services

ClearDent Billing Services

Outsourced dental billing for practices on ClearDent, the Canadian-founded PMS with strong US footprint. CDT-trained billers run eligibility, predetermination, clean claim submission, payment posting, denial work, and AR follow-up inside the charting, imaging, and financial reporting modules. Popular with general dentistry and orthodontics. Live in 1 to 2 weeks. No long-term contracts.

ClearDent Billing Services - Staffingly remote dental support

Trained dental billing support, inside your software

CDT-trained billers under HIPAA-aware workflows.

Trusted 800+ Providers HIPAA SOC 2 Type II BAA Signed $5M Insured MGMA 2026 Corporate Member
Dental Revenue Cycle Management Hub
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What this page covers

A managed dental billing team, built around your software

ClearDent billing services means a CDT-trained biller works inside your existing ClearDent install. Same charting module, same imaging integration, same financial reporting, same claims management. No export, no parallel database, no second system to learn. Generic dental billing wisdom applied with ClearDent’s general-dentistry and orthodontics workflow patterns.

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Tell us about your practice.

Send us your situation and our team will scope the right setup, usually within one business day. No obligation.

What you need to know

What You Need to Know About ClearDent Billing Services

Native ClearDent workflow

Every action runs inside the charting module, imaging integration, financial reporting, and claims management. No export to a separate billing app. Your reports, your ClearDent shortcuts, your imaging links. We work the way the platform was designed to be worked.

Pre-tested on ClearDent specifically

Every biller passes a ClearDent workflow assessment covering charting documentation, financial reporting, claims management, and the imaging integration before placement on your account. Not on-the-job ClearDent learning at your expense.

Stacked compliance posture

HIPAA, SOC 2 Type II, ISO 27001, aligned workflows. Signed BAA, role-based ClearDent access with limited user permissions, audit logging on every action. PHI never leaves the controlled environment.

Why this is hard

Why Is Running RCM Inside ClearDent So Hard for Most Practices?

ClearDent has a strong general-dentistry and orthodontics footprint, with established workflows in both Canada and the US. The challenge is that US-based billers sometimes import workflow assumptions that fit Canadian dental insurance but not US payer behavior. Three patterns repeat across nearly every US ClearDent audit we run.

Canadian-vs-US workflow assumptions drift

ClearDent was built with strong Canadian dental insurance support and the US market uses the same software with different payer behavior. Billers occasionally apply Canadian assumptions (predeterminations, fee guides) that do not fit US plan rules. Denials repeat until the workflow is documented per office.

Claims management worked inconsistently

Claims sit in the ClearDent claims module in various statuses. Without a daily owner on the queue, denials sit hidden behind already-paid claims. Days in AR climbs past 60 before anyone notices the structural problem.

Ortho payment plans complicate AR aging

ClearDent is popular with orthodontic practices that run long-term payment plans (24 to 36 months). Standard AR aging reports treat overdue installments as bad debt when most are simply early in the plan. Without a documented ortho AR playbook, the aging report misleads decision-makers.

Inside the work

A managed dental billing team, in practice

Staffingly dental billing specialist at work

Inside the billing queueA trained Staffingly biller works your claims, denials, and AR inside your existing dental software.

How Staffingly is different

How Is Staffingly’s ClearDent Billing Different?

Most outsourced billers know dental but learn ClearDent’s general-and-ortho mixed workflow on your time. Ours pass ClearDent workflow assessments before placement and run a US-payer-aware playbook per office. Four things that change the outcome.

Existing ClearDent biller cohort

Staffingly maintains a dedicated cohort of CDT-trained billers who have already worked inside ClearDent production environments. When you onboard, you draw from billers who already know the charting module, financial reporting, imaging integration, and claims management. No ClearDent learning curve charged to you.

US-payer-aware playbook per office

We document US payer assumptions explicitly per office so no Canadian-vs-US workflow drift survives onboarding. Frequency caps, downgrade rules, predetermination thresholds, and modifier requirements all locked in writing.

Dental-only CDT depth

Billers pre-tested on D0150 exams, D1206 fluoride, D1351 sealants, D2740 crowns, D2950 buildups, D3330 molar RCT, D4341 SRP, D7140 extractions, D8080 ortho, D9248 sedation. CDT only. No medical coding mixing.

2-Week Free Trial

The industry standard is zero risk-free trial. Staffingly gives you 14 days of live ClearDent work at the same rate. Cancel before day 14 and owe nothing. No annual contracts after, ever. Add or remove billers by the week.

How it works

How Does the ClearDent Billing Process Work?

Six steps from strategy call to live ClearDent billing. The first claim batch typically clears within week two.

1

Strategy call (15 min)

Tell us which ClearDent modules are hurting most. We pull your AR aging, denial reasons, and clean-claim rate. No prep needed from you.

2

BAA + ClearDent access

Signed business associate agreement. Role-based ClearDent access provisioned with the right user permissions (charting, financial reporting, claims management). Clearinghouse credentials confirmed.

3

Payer playbook + ortho AR captured

Top 10 payers documented per office. Ortho payment plan rules, contract terms, and AR aging treatment documented separately so the standard AR report reflects operational reality. Locked in writing.

4

Parallel run starts

Week 2. Our biller works inside your ClearDent alongside your in-office team. Daily 15-minute sync. Every claim, every posting, every chart note visible to your office manager.

5

Decision point (day 14)

Pilot results reviewed: clean-claim rate, days in AR movement, ortho AR clarity. Go or no-go. No penalty if you cancel.

6

Full handoff, cadence locked

Weekly KPI report. Monthly QA audit. Quarterly business review. Add or remove billers by the week as collections grow.

Remote support for U.S. dental practices

Where Can You Get ClearDent Billing Services?

Our team works remotely inside your ClearDent install. Wherever your practice is located, you get the same ClearDent-fluent billers running the same US-payer-aware playbook.

Transparent Weekly Pricing

One Flat Weekly Rate. No Surprises.

Dedicated virtual dental assistants at a fixed weekly cost. 45 hours per week, fully managed. No contracts, no minimums, no hidden fees.

Single
$399/week
One virtual dental assistant, single-location practice.
Enterprise
$299/week
10+ specialists, multi-location DSO or PE-backed group.
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FAQ

Frequently asked questions

Do your billers know ClearDent specifically?

Yes. Staffingly maintains a dedicated cohort of CDT-trained billers who have already worked inside ClearDent production environments. Every biller passes a ClearDent workflow assessment covering charting documentation, financial reporting, claims management, and the imaging integration before placement on your account.

Do you support both general dental and orthodontic ClearDent practices?

Yes. ClearDent is popular across both segments and our billers are trained on D0150 through D9999 general dental codes as well as D8000 series orthodontic codes. Ortho payment plan workflows handled separately from standard AR aging.

How fast can your team start working our ClearDent claims?

Onboarding for ClearDent typically takes 7 to 10 business days from signed BAA to first parallel claim. Access provisioning runs through ClearDent’s user permission system. The first parallel claim batch usually clears in week two.

Do you handle US payer rules differently from Canadian dental insurance?

Yes. ClearDent is used in both Canada and the US, and the payer rules are very different. We document US payer assumptions explicitly per office during onboarding so no cross-border workflow drift survives. Frequency caps, downgrade rules, and predetermination thresholds all locked in writing for US plans.

Do you handle ortho payment plans in ClearDent?

Yes. Long-term ortho payment plans (24 to 36 months) need separate AR aging treatment so standard reports do not flag every overdue installment as bad debt. We document the ortho AR playbook per office and run it consistently.

Do you handle dental Medicaid in ClearDent?

Yes. State-specific Medicaid dental billing including frequency caps, downgrade rules, prior auth requirements, and resubmission cadence. All worked inside the ClearDent claims management module. CHIP coverage workflows included.

How does pricing work?

Flat per-biller weekly rate. $399 single biller, $349 at volume (5 or more), $299 enterprise (10 or more). 2-week free trial at the same rate. No percentage-of-collections fees. No long-term contracts.

How are your billers trained, and where do they work from?

Billers are selected from top-tier healthcare and dental programs, pass rigorous neutral-accent English certifications, and work from biometric-secured HIPAA-aware facilities. Teams are trained specifically for ClearDent billing workflows. Support teams operate globally, including secured facilities.

Security & Compliance

Security Your Compliance Officer Will Sign Off On

SOC 2 TYPE II ISO/IEC 27001:2022 HIPAA GDPR

Staffingly is audited to SOC 2 Type II with zero exceptions and certified for ISO/IEC 27001:2022, HIPAA, and GDPR. In eight years we have never had a breach. Every workstation runs inside the Venn Blue Border secure enclave on US-based servers, screen captures and downloads are blocked by policy, and every engagement operates under a signed BAA, and Staffingly maintains $5M in professional liability (E&O) and cyber insurance as part of its enterprise risk-management program.

  Download Our Security White Paper   Download Our BAA See Our Security Overview

Key highlights of every Staffingly engagement

You pay for the resource. Everything else is included.

Your flat weekly rate covers one dedicated specialist. The management layer around them, backup coverage, quality reviews, training, escalation, reporting, and custom automation comes standard at no added cost. Here is what every Staffingly account includes.

See the 8 things every account includesHide the 8 inclusions
  • Who manages my account day to day?

    An account manager plus a customer success manager. Two named people own your account: the account manager runs daily operations and quality, the customer success manager handles onboarding and communication tools like ClickUp or Teams, so your team never chases an answer.

  • What if something needs to go higher?

    VP-level escalation, US and offshore. A direct path above your account manager to Vice President level leadership on both sides, US-based and at our offshore delivery centers. You are never stuck in a ticket queue waiting for someone with authority.

  • What happens when my specialist is out or leaves?

    Backup coverage and same-week replacement. A cross-trained backup covers absences so your work never sits idle. If a specialist leaves or underperforms, we replace them the same week, trained on your workflows before the handoff.

  • How are holidays and leave handled?

    Planned in advance. Specialists receive approved US holidays and two weeks of paid leave per year. Coverage for those dates is arranged with you ahead of time, so continuity is planned, not improvised.

  • How do I know the work is getting done?

    Daily quality stand-up plus daily and weekly reports. Every account starts the day with a stand-up: what came in, what went out, what is stuck, and who is fixing it. You get a daily activity report and a weekly performance report, so nothing slips for a month before you hear about it.

  • How are specialists trained before they touch my account?

    AI-enabled, HIPAA-controlled training. Specialists train in simulations of your EMR and workflows inside our secured environment, with quizzes requiring an 80 percent passing score and AI-moderated final assessments. See how our training works.

  • Do I pay extra for automation?

    No. Custom AI and automation workflows are free. We build automation around your account at no charge: document intake, EMR data entry assistance, and status tracking, always with human review. Faster turnaround and fewer errors reaching the payer, without an extra software bill.

  • Will my rate change, and how do I add people?

    12-month price lock, easy scaling. Your rate is fixed for twelve months from your start date. Need more agents later? An email from your authorized representative is enough. Once confirmed in writing, new agents fall under your existing agreement. No new contract, no work order.

Dedicated specialists, never shared, working inside your EMR and payer portals under a signed BAA. One flat weekly price per operator covers all of the above.Book a Strategy Call