ClearDent Billing Services
Outsourced dental billing for practices on ClearDent, the Canadian-founded PMS with strong US footprint. CDT-trained billers run eligibility, predetermination, clean claim submission, payment posting, denial work, and AR follow-up inside the charting, imaging, and financial reporting modules. Popular with general dentistry and orthodontics. Live in 1 to 2 weeks. No long-term contracts.
Trained dental billing support, inside your software
CDT-trained billers under HIPAA-aware workflows.
A managed dental billing team, built around your software
ClearDent billing services means a CDT-trained biller works inside your existing ClearDent install. Same charting module, same imaging integration, same financial reporting, same claims management. No export, no parallel database, no second system to learn. Generic dental billing wisdom applied with ClearDent’s general-dentistry and orthodontics workflow patterns.
Tell us about your practice.
Send us your situation and our team will scope the right setup, usually within one business day. No obligation.
What You Need to Know About ClearDent Billing Services
Native ClearDent workflow
Every action runs inside the charting module, imaging integration, financial reporting, and claims management. No export to a separate billing app. Your reports, your ClearDent shortcuts, your imaging links. We work the way the platform was designed to be worked.
Pre-tested on ClearDent specifically
Every biller passes a ClearDent workflow assessment covering charting documentation, financial reporting, claims management, and the imaging integration before placement on your account. Not on-the-job ClearDent learning at your expense.
Stacked compliance posture
HIPAA, SOC 2 Type II, ISO 27001, and HITRUST aligned workflows. Signed BAA, role-based ClearDent access with limited user permissions, audit logging on every action. PHI never leaves the controlled environment.
Why Is Running RCM Inside ClearDent So Hard for Most Practices?
ClearDent has a strong general-dentistry and orthodontics footprint, with established workflows in both Canada and the US. The challenge is that US-based billers sometimes import workflow assumptions that fit Canadian dental insurance but not US payer behavior. Three patterns repeat across nearly every US ClearDent audit we run.
Canadian-vs-US workflow assumptions drift
ClearDent was built with strong Canadian dental insurance support and the US market uses the same software with different payer behavior. Billers occasionally apply Canadian assumptions (predeterminations, fee guides) that do not fit US plan rules. Denials repeat until the workflow is documented per office.
Claims management worked inconsistently
Claims sit in the ClearDent claims module in various statuses. Without a daily owner on the queue, denials sit hidden behind already-paid claims. Days in AR climbs past 60 before anyone notices the structural problem.
Ortho payment plans complicate AR aging
ClearDent is popular with orthodontic practices that run long-term payment plans (24 to 36 months). Standard AR aging reports treat overdue installments as bad debt when most are simply early in the plan. Without a documented ortho AR playbook, the aging report misleads decision-makers.
A managed dental billing team, in practice
Inside the billing queueA trained Staffingly biller works your claims, denials, and AR inside your existing dental software.
How Is Staffingly’s ClearDent Billing Different?
Most outsourced billers know dental but learn ClearDent’s general-and-ortho mixed workflow on your time. Ours pass ClearDent workflow assessments before placement and run a US-payer-aware playbook per office. Four things that change the outcome.
Existing ClearDent biller cohort
Staffingly maintains a dedicated cohort of CDT-trained billers who have already worked inside ClearDent production environments. When you onboard, you draw from billers who already know the charting module, financial reporting, imaging integration, and claims management. No ClearDent learning curve charged to you.
US-payer-aware playbook per office
We document US payer assumptions explicitly per office so no Canadian-vs-US workflow drift survives onboarding. Frequency caps, downgrade rules, predetermination thresholds, and modifier requirements all locked in writing.
Dental-only CDT depth
Billers pre-tested on D0150 exams, D1206 fluoride, D1351 sealants, D2740 crowns, D2950 buildups, D3330 molar RCT, D4341 SRP, D7140 extractions, D8080 ortho, D9248 sedation. CDT only. No medical coding mixing.
2-Week Risk-Free Pilot
The industry standard is zero risk-free trial. Staffingly gives you 14 days of live ClearDent work at the same rate. Cancel before day 14 and owe nothing. No annual contracts after, ever. Add or remove billers by the week.
How Does the ClearDent Billing Process Work?
Six steps from discovery call to live ClearDent billing. The first claim batch typically clears within week two.
Discovery call (15 min)
Tell us which ClearDent modules are hurting most. We pull your AR aging, denial reasons, and clean-claim rate. No prep needed from you.
BAA + ClearDent access
Signed business associate agreement. Role-based ClearDent access provisioned with the right user permissions (charting, financial reporting, claims management). Clearinghouse credentials confirmed.
Payer playbook + ortho AR captured
Top 10 payers documented per office. Ortho payment plan rules, contract terms, and AR aging treatment documented separately so the standard AR report reflects operational reality. Locked in writing.
Parallel run starts
Week 2. Our biller works inside your ClearDent alongside your in-office team. Daily 15-minute sync. Every claim, every posting, every chart note visible to your office manager.
Decision point (day 14)
Pilot results reviewed: clean-claim rate, days in AR movement, ortho AR clarity. Go or no-go. No penalty if you cancel.
Full handoff, cadence locked
Weekly KPI report. Monthly QA audit. Quarterly business review. Add or remove billers by the week as collections grow.
Where Can You Get ClearDent Billing Services?
Our team works remotely inside your ClearDent install. Wherever your practice is located, you get the same ClearDent-fluent billers running the same US-payer-aware playbook.
One Flat Weekly Rate. No Surprises.
Dedicated virtual dental assistants at a fixed weekly cost. 45 hours per week, fully managed. No contracts, no minimums, no hidden fees.
Want to compare against an in-house hire? Use the savings calculator.
Frequently asked questions
Do your billers know ClearDent specifically?
Yes. Staffingly maintains a dedicated cohort of CDT-trained billers who have already worked inside ClearDent production environments. Every biller passes a ClearDent workflow assessment covering charting documentation, financial reporting, claims management, and the imaging integration before placement on your account.
Do you support both general dental and orthodontic ClearDent practices?
Yes. ClearDent is popular across both segments and our billers are trained on D0150 through D9999 general dental codes as well as D8000 series orthodontic codes. Ortho payment plan workflows handled separately from standard AR aging.
How fast can your team start working our ClearDent claims?
Onboarding for ClearDent typically takes 7 to 10 business days from signed BAA to first parallel claim. Access provisioning runs through ClearDent’s user permission system. The first parallel claim batch usually clears in week two.
Do you handle US payer rules differently from Canadian dental insurance?
Yes. ClearDent is used in both Canada and the US, and the payer rules are very different. We document US payer assumptions explicitly per office during onboarding so no cross-border workflow drift survives. Frequency caps, downgrade rules, and predetermination thresholds all locked in writing for US plans.
Do you handle ortho payment plans in ClearDent?
Yes. Long-term ortho payment plans (24 to 36 months) need separate AR aging treatment so standard reports do not flag every overdue installment as bad debt. We document the ortho AR playbook per office and run it consistently.
Do you handle dental Medicaid in ClearDent?
Yes. State-specific Medicaid dental billing including frequency caps, downgrade rules, prior auth requirements, and resubmission cadence. All worked inside the ClearDent claims management module. CHIP coverage workflows included.
How does pricing work?
Flat per-biller weekly rate. $399 single biller, $349 at volume (5 or more), $299 enterprise (10 or more). 2-week risk-free pilot at the same rate. No percentage-of-collections fees. No long-term contracts.
How are your billers trained, and where do they work from?
Billers are selected from top-tier healthcare and dental programs, pass rigorous neutral-accent English certifications, and work from biometric-secured HIPAA-aware facilities. Teams are trained specifically for ClearDent billing workflows. Support teams operate globally, including secured facilities in India, Pakistan, and Bangladesh.
President and CEO, Staffingly, Inc. 25+ years in IT consulting and healthcare BPO operations. One of the earliest US operators to set up an RPO/BPO delivery network in India. Leads AI-driven healthcare workflows that help dental practices and DSOs cut admin costs without compromising care.
Senior Process Associate, Staffingly, Inc. BDS from Sri Sai College of Dental Surgery, Telangana. Hands-on experience in dental front-office operations, medical billing, EHR workflows, and US specialty practice administration. Former Dental Health Facilitator at FMS Dental Hospitals and Senior Medical Billing Specialist supporting US dental practices. Reviews dental content for terminology, workflow accuracy, and compliance fit.
