“Far and Away the Best” How a Home Care Agency Found the Outsourced Support That Actually Delivered

Here is the thing about Trustpilot reviews for outsourced healthcare support providers. Agency owners who have been burned by multiple providers do not leave five-star reviews unless the experience was genuinely different. Most outsourcing relationships are transactional. You pay, they process, nobody talks about it publicly. When an agency owner who has been through multiple failed implementations goes out of his way to leave a verified Trustpilot review and specifically calls out what made the difference, that says something about the partnership.

Jason Shulman did not just say Staffingly was “good.” He said Staffingly was “far and away the best” after having tried multiple outsourced solutions. He specifically called out Dan and Sameeksha for personally making sure the implementation and onboarding were smooth. He highlighted that they never overpromised and underdelivered, something he described as “very rare” in his experience.

The most telling part of the review is the contrast. Jason describes the common pattern: “You hear all the right things in the sales process, but when it comes time to actually go live, too many solution providers fail miserably. Not Staffingly.” That distinction between sales promises and delivery execution is what separates a good outsourcing partner from a forgettable one.

Let us talk about what happens when a home care agency stops trying to handle all the scheduling and charting work in-house and brings on dedicated outsourced support.

When you are running a home care agency in a market like Denver, Colorado, caregiver schedules change constantly. Clients cancel, caregivers call out, new clients come on, and coverage gaps need to be filled in real time. On top of that, every visit needs to be documented in WellSky. If charting falls behind, compliance suffers and billing gets delayed.

The operational impact of having reliable outsourced support goes beyond just saving time. When scheduling is handled consistently, clients get the care they need without gaps. When WellSky charting is updated daily, the agency stays compliant and billing flows smoothly. When the agency owner is not micromanaging outsourced staff because the onboarding was done right, he can focus on growing the business.

What Does This Mean for Agencies Like Yours?

The home care industry is growing rapidly, and agencies that cannot scale their back-office operations will be left behind. Outsourcing caregiver scheduling and EMR charting to a trained, reliable partner is how agencies keep up with demand without burning out their in-house team. The key is finding a partner who actually delivers on their promises, and that is exactly what this agency found in Staffingly.

That is why Jason Shulman’s Trustpilot review matters. When an agency owner who has tried multiple outsourced solutions and been disappointed every time finally finds one that works, and publicly calls it “far and away the best,” that endorsement carries more weight than any marketing claim.