Who Are the Leading Denticon Outsourcing Providers?

Denticon is the cloud practice management system from Planet DDS, launched in 2003 and built from the start for multi-location dentistry. DSOs, group practices, and multi-specialty offices run scheduling, charting, claims, and reporting in one browser-based system, with centralized dashboards that show production and KPIs across locations. Planet DDS reports more than 13,000 practices on the platform, and Denticon sits at the center of its DentalOS family alongside Apteryx imaging, Legwork patient marketing, and Cloud 9 for orthodontics.

The catch is that central visibility does not do the work. Denticon gives a group more queues than people: the Scheduler and Quick Fill openings, SmartAssist task lists from check-in to check-out, Task Manager collections and pre-authorization queues, AutoEligibility responses that still need full breakdowns, ERA exceptions, and reports across locations that someone has to read. Multiply that by ten offices and the queues win. That is the exact gap this service closes.

Our team registers new patients and keeps Denticon records clean: demographics, subscriber and dependent detail, responsible party, employer and plan entry, and document indexing to the right chart. Clean entry at the front protects each step downstream, from the benefits breakdown to the claim. For offices that want the phones covered too, the same specialist can answer, schedule, and route calls in your practice’s name.

We verify before the visit and go past the yes or no: remaining annual maximum, deductible status, frequency limits on exams, radiographs, and prophy, downgrade provisions on posterior composites, waiting periods, and missing tooth clauses. Denticon’s AutoEligibility responses become a starting point; our specialists complete the full breakdown on payer portals and phone calls, then enter it in Denticon so treatment plan estimates hold at checkout. For groups, we run this as one centralized calendar across locations.

Can you outsource Denticon billing? Yes, and this is the deepest part of the engagement. Dedicated billers batch and submit CDT-coded claims inside your Denticon, attach what the payer actually requires, radiographs, perio charting, and narratives, and work the rejection queue daily so claims do not sit in limbo between clearinghouse and payer. The single-workflow detail lives on our dedicated spoke, Denticon Billing Services.

We work AR by bucket with named ownership of the 30, 60, and 90-plus day queues, follow up denials with corrected claims and appeals, file the secondary claims that quietly get skipped, and audit PPO write-offs against your contracted fee schedules so adjustments reflect the contract, not the default. For groups, we standardize the write-off and adjustment policy across offices and report variances to the central team.

HIPAA-trained staff. Business Associate Agreements executed with every client. Workflows designed to support HIPAA compliance, with SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual Denticon credentials with full audit logs. Read the complete program, including our corporate structure and evaluation framework, at HIPAA and Security at Staffingly.