How Do You Find Trusted HealthEC Outsourcing Services?
Dedicated HIPAA-trained teams take on the administrative work value-based care creates around HealthEC analytics: quality measure abstraction support, care gap list workups, patient outreach, and reporting admin. Flat weekly pricing from $299 per FTE (volume based), with a trained backup included at no charge. Live in 14 days.
The Admin Work HealthEC Surfaces, We Staff
What Is HealthEC, and What Happened to It?
HealthEC, LLC built a population health management platform used by organizations in value-based care: it aggregates claims and clinical data from multiple sources, runs analytics with predictive models, evaluates the quality measures that drive performance-based reimbursement, and gives care teams modules for care coordination and social determinants of health, including tracking of referrals to community-based organizations. In January 2025, HealthEC and VirtualHealth announced they had united to form Elligint Health, and the HealthEC website now points to elliginthealth.com, where the analytics continue alongside the Helios care management platform.
One thing did not change through the transition: analytics identifies the work, people do the work. A care gap report is a phone list. A quality dashboard below target is a chart review project. A rising-risk registry is a scheduling queue. Organizations that get value from HealthEC data are the ones with enough administrative hands to act on it, and that is the exact gap this service closes.
Who Is This For?
Organizations that run HealthEC analytics or inherited them through the Elligint Health transition and are short the people to act on the output: ACOs and accountable care networks, clinically integrated networks, IPAs, health systems with value-based contracts, multi-specialty groups carrying quality targets, and the MSOs and management companies that support them. It fits a single group that needs one abstraction-season specialist and a network that needs a standing outreach pod working gap lists across member practices.
Where Value-Based Care Teams Lose Time and Money
The platform recalculates gaps on schedule. The calls, the scheduling, and the documentation behind each closed gap need staff hours that most front desks do not have.
See the fixMeasure validation means pulling charts, reading notes, and entering supplemental data, weeks of clerical work that lands on nurses and managers hired to do something else.
See the fixRising-risk registries and SDOH referrals generate follow-up tasks, appointment tracking, and community referral paperwork faster than a small care team can log them.
See the fixSubmission windows for quality programs do not move because the front desk is short-staffed. Without a dedicated owner, the reporting calendar loses to the daily schedule.
See the fixQuality Measure Abstraction Support
When your HealthEC dashboards flag measures below target, the next step is clerical: pull the charts, find the evidence, and record it where the measure engine can see it. Our specialists do that legwork as administrative support, locating documentation across your EMRs, flagging what is missing for clinical review, and entering supplemental data your quality lead approves. Your nurses and quality managers make the judgment calls; our team does the hours of retrieval and entry around them. The full service is described at HEDIS Abstraction and Coding Services.
Care Gap List Workups and Patient Outreach
A care gap export is only worth what happens after it. Our team takes the lists your platform produces, works them patient by patient with practice-approved scripts, schedules the screenings and follow-ups, documents each contact attempt, and returns a disposition for each line: reached, scheduled, declined, or needs clinical review. Gap closure stops depending on whoever has a free hour at the front desk and becomes a queue with a dedicated owner and a daily report.
Chart Chasing and Supplemental Data Entry
Population health analytics is only as good as the data feeding it, and much of that data arrives the old way: records requests to specialists, faxed consult notes, lab results that live in a portal, immunization registries that need a manual check. Our specialists run that retrieval cycle, request records, follow up on the requests, index what arrives, and enter approved supplemental data so your HealthEC reporting reflects care that actually happened instead of care that happened to be documented in the right place.
AWV and Preventive Visit Scheduling
Annual wellness visits sit at the center of most value-based contracts, and they are won or lost at the phone. Our team runs AWV outreach from your eligible-patient lists: calls in your practice’s name, scheduling into your existing appointment books, reminder follow-up, and pre-visit paperwork prep, so eligible patients actually land on the calendar. The same desk can run recall management for overdue screenings the gap reports keep flagging.
Chronic Care Management Admin Support
CCM programs generate steady administrative load: enrollment paperwork, consent tracking, monthly touch logging, and time documentation that billing depends on. Our specialists carry that load as admin support around your clinical team, keeping enrollment moving and documentation audit-ready. The boundary is written into the SOW: our people do not perform clinical care coordination or make clinical decisions; they do the paperwork, the calls, and the tracking that make your clinicians’ program hours count.
Value-Based Reporting Admin
Someone has to own the reporting calendar: which measures report when, which payer wants which format, which submissions are confirmed, and which are still open. Our team runs that calendar as a standing administrative function, preparing report packages from your platform outputs, reconciling member and patient lists, and escalating anything that needs a clinical or contractual decision. Deadlines stop being a surprise, and your quality lead reviews finished work instead of building it. See the broader service at Value-Based Care Support.
Put a Dedicated Team on Your Quality Work
You have seen what we cover, from abstraction support to the reporting calendar. The next step is simple: meet us, pick the seats you need, and watch a trained team work your own gap lists before you commit to anything.
Book Your 2-Week Free TrialHow Our Teams Train and Go Live on Your Population Health Stack
Before anyone touches your production systems, your team trains on your own SOPs plus the measure specifications and outreach scripts your quality lead approves, then works supervised alongside a senior team lead through go-live. Every account starts with a written runbook: which lists get worked at what time, what counts as a closed item, what gets escalated to clinical staff, and what gets reported back each evening. A trained backup shadows the account from day one at no charge, so coverage does not depend on a single person. Every specialist works under an individual HIPAA agreement with named, auditable credentials in your systems, never shared logins.
Why Outsource the Work Around HealthEC, and Why Staffingly
Abstraction support in review season, outreach and AWV scheduling through the year, reporting admin at deadlines. One dedicated team carries the cycle instead of three point vendors.
Quality and population health vendors often price per chart, per member, or per gap closed. Ours is a flat weekly fee per dedicated specialist, and the gains from a better-run program accrue to you.
We staff the clerical layer of quality work: retrieval, entry, calls, scheduling, and tracking. Clinical judgment stays with your clinicians, and the boundary is written into the SOW.
Live in 14 days. 2-Week Free Trial. Replace any team member in 48 hours. 800+ providers served, 4.9 Google rating you can verify on our listing.
Organizations We Support Around HealthEC
ACOs working shared savings contracts (gap closure and AWV volume drive the result), clinically integrated networks and IPAs (outreach across many member practices with different EMRs), health systems with value-based contracts (abstraction season surge support), multi-specialty groups carrying payer quality targets (one desk owning recalls, gaps, and reporting), and MSOs that run population health operations for their clients and need dependable production capacity behind it.
Process and Onboarding
20 to 30 minutes on Teams. We map your quality programs, gap list volume, and reporting calendar before we meet.
Named user credentials per specialist in your platform and EMRs, least-privilege roles, your approval on every account.
Your SOPs, your measure specs, your scripts; supervised production from day one.
Daily production reports, weekly KPI review, month-to-month after your 2-Week Free Trial.
Security and Compliance
HIPAA-trained staff. Business Associate Agreements executed with every client. Workflows designed to support HIPAA compliance, with SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual credentials with full audit logs. Population health work touches patient data across systems, so access is scoped per specialist and per task. Read the full program at HIPAA and Security at Staffingly.
Flat Weekly Pricing Per Dedicated Specialist
1 to 4 dedicated FTEs.
5 to 9 FTEs.
10+ FTEs.
45 hours of coverage for less than others charge for 40.
$399 per week works out to $8.87 per hour across 2,340 hours of coverage a year, flat. Your dedicated specialist covers a 9 hour day, Monday to Friday, a full hour more than a standard shift: the day starts by clearing what arrived overnight, records requests, portal messages, and outreach callbacks, and it ends past your close so far less rolls into tomorrow. A trained backup steps in at no charge whenever they are out. Flat weekly fee per dedicated specialist, never a percentage of your collections, no setup fees.
Start with a 2-Week Free Trial. Month-to-month after, with no long-term contract.
- Salary + payroll taxes + benefits
- Recruiting + turnover replacement
- Training on measures + your systems
- Software seat + equipment + PTO coverage
Calculate Savings
HealthEC Outsourcing: Frequently Asked Questions
Is HealthEC still an active platform?
HealthEC and VirtualHealth announced in January 2025 that they had united to form Elligint Health, and the HealthEC website now points to elliginthealth.com. The population health analytics continue within Elligint’s portfolio, and many organizations still run the tools and search the HealthEC name. The administrative work around the data is unchanged.
What administrative work can you staff around HealthEC?
Quality measure abstraction support, care gap list workups and patient outreach, chart chasing and supplemental data entry, AWV and preventive visit scheduling, CCM program admin, and value-based reporting calendar ownership, each scoped in a written SOW.
Is this clinical care coordination?
No. Our specialists do administrative work: retrieval, data entry, calls, scheduling, and tracking. Clinical judgment, care planning, and patient counseling stay with your clinicians, and that boundary is written into the SOW.
Do your teams work inside HealthEC itself or in our EMR?
Wherever your workflow lives. In a typical setup, gap lists and registries come out of the analytics platform, and the resulting calls, scheduling, and documentation happen in your EMRs and phone system. Where you grant platform access, our specialists work your assigned worklists there under named credentials you approve.
How does care gap outreach work day to day?
Your team approves the scripts and the list. Ours works it patient by patient, schedules into your books, documents each attempt, and reports dispositions every evening: reached, scheduled, declined, or needs clinical review.
Is outsourced quality work secure and HIPAA-ready?
HIPAA-trained staff, executed BAAs, workflows designed to support HIPAA compliance, SOC 2 Type II, ISO 27001:2022, and $5M in coverage. Full detail on our security page.
Which organizations does this fit?
ACOs, clinically integrated networks, IPAs, health systems with value-based contracts, multi-specialty groups with payer quality targets, and MSOs that run population health operations for clients.
How fast can a dedicated team start?
Typically live in 14 days: access setup, workflow training on your SOPs and measure specs, then supervised production. The engagement starts with a 2-Week Free Trial at a flat weekly fee per specialist.
Written By
Dan Nandan has spent 25+ years in IT consulting and healthcare BPO, was among the first in the US to build an RPO/BPO delivery network overseas, and has been featured in Computerworld. He runs the operations and the dedicated virtual teams behind the quality, outreach, and reporting workflows described on this page.
Connect on LinkedInSee what a dedicated quality team changes in 14 days.
Book a strategy meeting. Dan Nandan, CEO, joins most calls personally. Real conversation, real numbers for your organization.
Claim Your 2-Week Free TrialHealthEC is a trademark of its owner; HealthEC, LLC and VirtualHealth united in 2025 to form Elligint Health. Helios is a trademark of its owner. Staffingly, Inc. is an independent outsourcing company and is not affiliated with or endorsed by Elligint Health, HealthEC, or VirtualHealth. Staffingly works in client-owned systems under client-granted access.