Why Outsourcing is Key for High Billing Volumes in LTC Facilities

What this video covers

This video examines what happens when LTC billing volume outgrows the in-house team, and why outsourcing solves the capacity problem better than overtime or serial hiring. It covers scaling, daily queue discipline, and multi-facility census management. It is for LTC facility operators, pharmacy owners, and billing directors dealing with persistent backlogs tied to volume growth.

• Volume breaks fixed teams. When claim volume spikes, fixed in-house staffing means something gets skipped, and it is usually rejection follow-up and aged accounts.
• Elastic capacity. Outsourced teams scale up for census growth or acquisitions and scale back down, without recruiting cycles or layoff decisions.
• Seven-day queues. Around-the-clock offshore coverage means rejection and resubmission queues get worked every day, not just when the office is open.
• Cost scales sensibly. Adding outsourced billers costs up to 70% less than local hires, so growth in volume no longer means proportional growth in overhead.

Staffingly builds high-volume billing teams for LTC pharmacies and facilities within its base of 800+ US healthcare providers. Dedicated offshore staff under US-based account management keep daily queues current, with flat weekly pricing from $399 and a 2-Week Risk-Free Pilot to prove throughput on your own volume. Learn more about Staffingly’s LTC & Retail Pharmacy services.