Who Are the Leading MediSked Outsourcing Providers for IDD Agencies?
Dedicated HIPAA-trained teams work inside your own MediSked system, covering individual intake, staff and service scheduling, documentation tracking, Medicaid claims, EVV exceptions, and remittance posting for disability services agencies. Flat weekly pricing from $299 per FTE (volume based), with a trained backup included at no charge. Live in 14 days.
The Work Your Team Does in MediSked, We Staff
What Is MediSked?
MediSked is agency management and care coordination software for organizations serving people with intellectual and developmental disabilities (IDD) and other Home and Community Based Services (HCBS) populations: provider agencies, care coordination entities, health plans, and state oversight bodies. Provider agencies use MediSked Connect to run scheduling, service documentation, plans and assessments, EVV, and the billing lifecycle, generating claims in the 837 format and tracking payments through 835 remittances. MediSked reports that its platforms support the delivery of long term services and supports to more than 200,000 individuals across 39 states. In January 2023, CaseWorthy, Inc. took a majority investment in MediSked, which now operates as MediSked, a CaseWorthy Company.
The audience matters here, so let us be plain: MediSked is not a medical EHR, and this is not a medical billing page. It is software for disability services agencies, where getting paid depends on waiver rules, service documentation completed on time, EVV that matches the schedule, and Medicaid claims filed clean. Those are administrative workflows, they eat staff hours, and they are exactly what this service covers.
Who Is This For?
Disability services organizations that run on MediSked and are losing staff hours to it: IDD provider agencies delivering residential, day, and community habilitation services, HCBS and Medicaid waiver providers, and care coordination organizations. It fits a single-county agency that needs one trained billing specialist as well as a multi-program organization that needs a documentation desk plus a scheduling pod.
Where IDD Agencies Lose Time and Money in MediSked
Personal care and community visits with clock-in or location exceptions fail the state aggregator, and the claims behind them pend until each mismatch is cleared by hand.
See the fixIndividuals are authorized for more service units than the schedule delivers, and every unstaffed, undocumented unit is funding the agency was already approved to earn.
See the fixService notes that are late, unsigned, or mismatched to the plan hold billing for whole service lines, and nobody owns the daily chase.
See the fixAs states move LTSS into managed care, some plans quietly stretch to 90 days, and nobody tracks payment speed by plan or escalates the slowest.
See the fixIndividual Intake and Enrollment
Our team handles the administrative side of bringing a new individual into service: entering demographic and payer information in MediSked, collecting enrollment paperwork, confirming waiver program eligibility, and tracking each referral from inquiry to first scheduled service. Complete enrollment records are the foundation every claim later stands on.
Staff and Service Scheduling
We build and maintain schedules in MediSked across residential, day, and community programs: matching staff to individuals and authorized services, covering call-outs, and keeping the schedule aligned with what plans authorize, so approved units stop expiring unused. Scheduling in disability services is continuous work; it deserves a continuous owner.
Service Documentation Tracking
We support your direct support professionals’ documentation workflow without touching the content of care: tracking service note completion against the schedule, chasing late and unsigned notes, checking that documentation lines up with the services billed, and keeping the queue moving so claims do not wait on paperwork. This is administrative support, not clinical or direct-support work, and the boundary is written into the SOW.
Plan and Assessment Coordination
Individualized service plans and assessments sit at the center of MediSked: what can be scheduled, what can be documented, and what can be billed. Our coordinators track plan review dates, prepare meeting paperwork, keep plan documents current in the system, and flag services drifting from what the plan authorizes, so your program staff walk into every review prepared.
Medicaid Billing and Claims
Can you outsource MediSked billing? Yes, and it is the deepest part of the engagement. Dedicated billers run the billing lifecycle inside your system: reviewing services against documentation, generating and submitting 837 claims to Medicaid and managed care plans, working rejections and adjustments, and escalating the plans that pay slowest. Waiver billing rewards routine; we supply the routine.
EVV Exception Cleanup
For services under Electronic Visit Verification mandates, we work the exception queue daily: missed clock-ins, location mismatches, and schedule drift, corrected and documented per your state’s EVV rules, and we clear the claims pending behind them. EVV should be a compliance record, not a revenue bottleneck.
Remittance Posting and AR
We post 835 remittances, reconcile deposits, work unapplied cash, and follow aging by payer and program inside MediSked. Posting discipline keeps every other number honest: denial patterns, payer speed, and true AR only become visible when payments land in the right place every day.
Eligibility and Medicaid Pending
We verify Medicaid and waiver eligibility on a schedule, not just at enrollment, catching redetermination lapses before they become denied months. When an individual’s coverage is pending, our team shepherds the application: tracking documents, following up with the county or state, and keeping your finance team informed, so services delivered in good faith get paid.
Put a Dedicated MediSked Team on This Work
You have seen what we cover, from enrollment to remittances. The next step is simple: meet us, pick the seats you need, and watch a trained team work your own MediSked queues before you commit to anything.
Book Your 2-Week Free TrialHow Our Teams Train and Go Live on MediSked
New team members train on your MediSked workflows before they touch production: your SOPs, your programs and waiver rules, your documentation and billing conventions, drilled in supervised sessions with our trainers and your point of contact. Go-live is gradual, with senior review on early work, daily production reports in your format from the first week, and a trained backup ready at no charge whenever your specialist is out. Every team member works under an individual HIPAA agreement with named, auditable MediSked credentials, never shared logins.
Why Outsource MediSked Work, and Why Staffingly
Most vendors sell IDD billing alone. We staff across the workflow: enrollment, scheduling, documentation tracking, claims, EVV, and posting, so work stops falling between vendors.
A flat weekly fee per dedicated specialist, so a growing census does not grow your admin bill by percentage. In margin-thin waiver programs, that predictability matters. Do the math both ways; we will help on the call.
EVV aggregators, waiver units, managed care payment speed, redetermination lapses: our public library covers the funding problems community-based providers actually fight.
Live in 14 days. 2-Week Free Trial. Replace any team member in 48 hours. 800+ providers served, 4.9 Google rating you can verify on our listing.
Organization Types We Support on MediSked
IDD provider agencies running residential programs (24-hour schedules and documentation volume), day and community habilitation programs (unit-based billing tied to attendance), Medicaid waiver and HCBS providers (EVV and state-specific claim rules), and care coordination organizations that need enrollment, documentation, and reporting kept current. Multi-program agencies get a pod with named owners per program; smaller agencies get one specialist with a trained backup.
Process and Onboarding
20 to 30 minutes on Teams. We map your MediSked programs, queues, and pain points before we meet.
Named MediSked user credentials per specialist, least-privilege roles, your approval on every account.
Your SOPs, your waiver programs, supervised production from day one.
Daily production reports, weekly KPI review, month-to-month after your 2-Week Free Trial.
Security and Compliance
HIPAA-trained staff. Business Associate Agreements executed with every client. Workflows designed to support HIPAA compliance, with SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual credentials with full audit logs. Read the complete program, including our corporate structure and evaluation framework, at HIPAA and Security at Staffingly.
Flat Weekly Pricing Per Dedicated Specialist
1 to 4 dedicated MediSked FTEs.
5 to 9 FTEs.
10+ FTEs.
45 hours of coverage for less than others charge for 40.
$399 per week works out to $8.87 per hour across 2,340 hours of coverage a year, flat. Your dedicated specialist covers a 9 hour day, Monday to Friday, a full hour more than a standard shift: the day starts by clearing what arrived after you closed, overnight call-outs, documentation gaps, and EVV exceptions, and it ends past your close so far less rolls into tomorrow. A trained backup steps in at no charge whenever they are out. Flat weekly fee per dedicated specialist, never a percentage of your collections, no setup fees.
Start with a 2-Week Free Trial. Month-to-month after, with no long-term contract.
- Salary + payroll taxes + benefits
- Recruiting + turnover replacement
- Training on waiver billing + MediSked
- Software seat + equipment + PTO coverage
Calculate Savings
MediSked Outsourcing: Frequently Asked Questions
What tasks can a remote team do in MediSked?
Individual intake and enrollment, staff and service scheduling, service documentation tracking, plan and assessment coordination paperwork, 837 claim generation and submission, EVV exception cleanup, 835 remittance posting, AR follow-up, and eligibility checks. Anything administrative that happens inside MediSked screens, a trained remote specialist can own.
Can you outsource MediSked billing?
Yes. Dedicated billers run the billing lifecycle inside your system: service review against documentation, claim generation and electronic submission, rejection and adjustment work, posting, and AR aging, with daily production reporting by program.
Is this a medical billing service?
No, and that distinction matters. MediSked serves disability services agencies, so the work is Medicaid waiver and HCBS billing, service documentation, and EVV, not medical claims. We staff it with specialists trained on those workflows.
Who owns MediSked now?
CaseWorthy, Inc. took a majority investment in MediSked in January 2023, and the platform now operates as MediSked, a CaseWorthy Company. We work inside whichever version your agency runs today.
Do you do direct support or clinical work?
No. Direct support and clinical judgment stay with your team. We cover the administrative office behind it, and the boundary is written into the SOW.
How fast can a dedicated MediSked team start?
Typically live in 14 days: access setup, workflow training on your SOPs, then supervised production. The engagement starts with a 2-Week Free Trial.
Is outsourced MediSked work secure and HIPAA-ready?
HIPAA-trained staff, executed BAAs, workflows designed to support HIPAA compliance, SOC 2 Type II, ISO 27001:2022, and $5M in coverage. Full detail on our security page.
Do we keep control of our MediSked system?
Yes. It stays your system, your data, your logins to grant or revoke. We work inside it and report daily; you can review our activity in your own system.
Medicaid Billing and EVV Resources for HCBS Agencies
Guides from our library on the funding problems Medicaid-funded community providers fight most.
Written By
Dan Nandan has spent 25+ years in IT consulting and healthcare BPO, was among the first in the US to build an RPO/BPO delivery network overseas, and has been featured in Computerworld. He runs the operations and the dedicated virtual teams behind the home and community based services workflows described on this page.
Connect on LinkedInSee what a dedicated MediSked team changes in 14 days.
Book a strategy meeting. Dan Nandan, CEO, joins most calls personally. Real conversation, real numbers for your agency.
Claim Your 2-Week Free TrialMediSked and MediSked Connect are trademarks of MediSked, LLC, a CaseWorthy company. Staffingly, Inc. is an independent outsourcing provider and is not affiliated with or endorsed by MediSked or CaseWorthy. Staffingly works inside client-owned MediSked systems under client-granted access.