How Do You Find Trusted Qventus Support Services?
Qventus tells your hospital what should happen next. Dedicated HIPAA-trained coordinators make it happen: surgical scheduling calls, pre-admission testing follow-up, discharge logistics, and authorizations. Flat weekly pricing from $299 per FTE (volume based), with a trained backup included at no charge. Live in 14 days.
The Task Lists Qventus Creates, We Staff
What Is Qventus?
Qventus, from Qventus, Inc., is a hospital operations AI platform used by large US health systems. Its Surgical Growth solution finds and helps fill underused OR block time; its Perioperative Care Coordination solution uses AI Operational Assistants to move pre-admission testing work forward; its Inpatient Capacity solution predicts discharge dates and flags the steps standing between a patient and a safe discharge. The platform embeds into EHR workflows, and Qventus reports results such as excess-day reductions of 15 to 30 percent and surgery cancellation reductions of up to 40 percent at customer sites.
Every one of those wins shares a dependency the dashboards cannot supply: a person with time to act. A released OR slot only becomes revenue when a scheduler calls clinics and patients to fill it. A flagged discharge barrier only clears when someone books the follow-up visit, arranges transport, and finishes the paperwork. Hospitals running Qventus rarely lack signals; they lack hands. That execution gap is what this service staffs.
Who Is This For?
Hospitals and health systems running Qventus whose operational task lists outrun staff bandwidth: a perioperative department where released block time goes unfilled for want of scheduler hours, a capacity team whose flagged discharge steps wait on phone calls and paperwork, or a surgery center coordinating cases with a Qventus-run OR. It also fits the central business office behind those workflows, where the same cases generate authorization, eligibility, and billing follow-up work.
Where Hospitals Running Qventus Lose the Last Mile
The platform can identify released block time and rank the cases that fit. Turning that slot into a booked case takes scheduler phone work with clinics and patients, and those calls compete with the rest of the desk.
Flagged pre-admission gaps still need records requested, appointments booked, and patients reached. When the checklist grows faster than staffing, cancellations creep back in.
An estimated discharge date is a plan, not an event. Follow-up appointments, transport, DME paperwork, and post-acute authorizations are administrative steps, and each unstaffed step is a day.
Good operational AI surfaces more actionable work, not less. Without added hands, prioritized lists become another queue your existing coordinators feel behind on.
Surgical Scheduling Support
Dedicated remote schedulers do the phone-and-paperwork half of filling OR time: calling surgeon offices when block time is released, contacting patients to confirm and prepare, assembling booking paperwork, and keeping the case record in your scheduling system current. Your perioperative leaders keep the decisions; our team supplies the sustained calling hours that decide whether identified capacity actually gets used.
Pre-Admission Testing Coordination
For every case on the schedule, our coordinators chase the administrative side of readiness: requesting outside records and prior results, booking pre-op appointments and testing slots, making patient instruction and reminder calls, and confirming insurance details before the date. Clinical review of results remains with your PAT clinicians; we make sure the items they need arrive before the morning huddle instead of after it.
Discharge Coordination Admin
When the platform flags what stands between a patient and the estimated discharge date, our coordinators clear the administrative items: scheduling follow-up appointments, arranging transport bookings, processing DME and home health paperwork, sending records to receiving facilities, and status-calling payers on post-acute authorizations. Case managers keep the clinical call on readiness; the logistics stop waiting on a spare half hour that is not coming.
Prior Authorization
Surgical cases and post-acute plans both live and die on authorizations. Our specialists submit and track them, chase payers by phone, supply requested documentation, and watch expiration dates when cases move, because a rescheduled surgery can quietly outlive its authorization. Every case is tracked to approval or appeal in your systems, with daily reporting your revenue cycle team can audit.
Eligibility and Benefits
Before cases reach the OR or the infusion chair, our team verifies eligibility and benefits, confirms plan detail by portal and phone, corrects registration entries, and supports estimate preparation. Verification done days ahead protects both the patient conversation and the claim behind it, and it removes a class of denials before they exist.
Billing Follow-Up and Denials
The same cases your operations platform moves faster still need their claims worked. Our billers handle claim status follow-up, denial work with payer calls and appeal assembly, posting corrections, and AR aging in your PM system. Hospitals are already fighting climbing denial rates and rising per-claim overturn costs; dedicated follow-up staff is the flat-cost way to keep that fight staffed.
Put Coordinators on the Work Qventus Surfaces
The platform finds the capacity and flags the steps. Meet us, pick the seats you need, and watch dedicated coordinators turn task lists into completed work before you commit to anything.
Book Your 2-Week Free TrialHow Our Teams Train and Go Live in Qventus Environments
The coordination work lives in your EHR, your scheduling system, your phones, and your payer portals, so that is where our people train. Each coordinator learns your SOPs, your escalation paths, and your definitions of done, drills the workflows in supervised sessions using our SOP library and internal training tools, and enters production under review before working independently. Where you choose to grant access to Qventus views or worklists, coordinators work from them under named logins you approve. Every team member operates under an individual HIPAA agreement with named, auditable credentials, never shared logins, and reports production every evening in your format.
Why Pair Qventus With a Dedicated Staffing Partner
Operational AI surfaces the work; someone still has to do it. We staff the calls, paperwork, and follow-up that turn identified capacity into used capacity.
A flat weekly fee per dedicated coordinator. Predictable cost next to your platform subscription, with every efficiency gain accruing to you.
Staffingly runs its own healthcare AI automation services, so our teams are at home working from AI-generated task lists and reporting into the same metrics your platform tracks.
Live in 14 days. 2-Week Free Trial. Replace any team member in 48 hours. 800+ providers served, 4.9 Google rating you can verify on our listing.
Process and Onboarding
20 to 30 minutes on Teams. We map which Qventus-surfaced task lists outrun your teams and where the hours are going today.
Named user credentials per coordinator in your EHR and scheduling systems and, where you choose, your Qventus views, with least-privilege roles and your approval on every account.
Your SOPs and escalation paths plus our training library; supervised production from day one.
Daily production reports, weekly KPI review, month-to-month after your 2-Week Free Trial.
Security and Compliance
HIPAA-trained staff. Business Associate Agreements executed with every client. Workflows designed to support HIPAA compliance, with SOC 2 Type II attestation, ISO 27001:2022, $5M E&O and cyber liability coverage, and named individual credentials with full audit logs in every system you grant. Read the complete program, including our corporate structure and evaluation framework, at HIPAA and Security at Staffingly.
Flat Weekly Pricing Per Dedicated Coordinator
1 to 4 dedicated FTEs.
5 to 9 FTEs.
10+ FTEs.
45 hours of coverage for less than others charge for 40.
$399 per week works out to $8.87 per hour across 2,340 hours of coverage a year, flat. Your dedicated coordinator covers a 9 hour day, Monday to Friday, a full hour more than a standard shift: the day starts by clearing what arrived after you closed, overnight task list items, records, and callback requests, and it ends past your close so far less rolls into tomorrow. A trained backup steps in at no charge whenever they are out. Flat weekly fee per dedicated coordinator, never a percentage of your collections, no setup fees.
Start with a 2-Week Free Trial. Month-to-month after, with no long-term contract.
- Salary + payroll taxes + benefits
- Recruiting + turnover replacement
- Training on your systems + workflows
- System seat + equipment + PTO coverage
Calculate Savings
Qventus Support Staffing: Frequently Asked Questions
What are trusted Qventus support services?
Staffing services that put named, accountable coordinators on the work the platform surfaces: surgical scheduling calls, pre-admission testing follow-up, discharge logistics, authorizations, and billing follow-up, with daily production reporting and a contractual admin-only scope.
Does Staffingly work inside Qventus itself?
Most of the execution work lives in your EHR, scheduling system, phones, and payer portals, and that is where our coordinators spend their day. Where a client grants access to Qventus views or worklists, coordinators work from them under named logins the client approves.
Is this clinical case management or utilization review?
No. Staffingly provides administrative coordination only. Clinical judgment, case management decisions, and utilization review remain with your licensed staff, and that boundary is written into the SOW.
What discharge-related tasks can remote coordinators own?
The administrative ones: booking follow-up appointments, arranging transport, processing DME and home health paperwork, sending records to receiving facilities, and following up on post-acute authorizations with payers.
Can you help fill the open OR time the platform identifies?
Yes, on the administrative side: calling surgeon offices and patients, assembling booking paperwork, and keeping the scheduling system current so released block time turns into booked cases instead of expiring unused.
How do your staff access our systems?
Through named individual user accounts you approve, with least-privilege roles, MFA where your systems support it, and full audit logging. No shared logins, no offline exports of PHI.
How fast can a dedicated coordination team start?
Typically live in 14 days: access setup, workflow training on your SOPs and escalation paths, then supervised production. The engagement starts with a 2-Week Free Trial.
Is outsourced hospital coordination work secure and HIPAA-ready?
HIPAA-trained staff, executed BAAs, workflows designed to support HIPAA compliance, SOC 2 Type II, ISO 27001:2022, and $5M in coverage. Full detail on our security page.
Hospital Operations Resources
From our own hospital and surgical engagements: the follow-up work behind the metrics.
Written By
Dan Nandan has spent 25+ years in IT consulting and healthcare BPO, was among the first in the US to build an RPO/BPO delivery network overseas, and has been featured in Computerworld. He runs the operations and the dedicated coordination teams behind the staffing model on this page, including Staffingly’s own healthcare AI automation services, which is why this page is candid about what operational AI surfaces and what still takes people.
Connect on LinkedInSee what dedicated coordinators change in 14 days.
Book a strategy meeting. Dan Nandan, CEO, joins most calls personally. Real conversation, real numbers for your facility.
Claim Your 2-Week Free TrialQventus is a trademark of Qventus, Inc. Staffingly, Inc. is an independent outsourcing company and is not affiliated with, endorsed by, or a reseller of Qventus. Staffingly works inside client-owned systems under client-granted access.