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Prior Authorizations in NYC’s Manhattan Emergency Rooms: Streamlining Patient Care
Imagine this: You’re in the heart of Manhattan, in a bustling emergency room where every second counts. A skilled nurse weaves her way through the organized chaos—gurneys being wheeled in, medical equipment buzzing, doctors shouting orders. In this high-pressure environment, patients can’t afford to wait for delayed approvals, and neither can your team. Yet, without prior authorizations for critical procedures or imaging studies, your ER could face disruptions, denied claims, and frustrated patients. That’s why Manhattan’s emergency rooms need Staffingly,
Dan Nandan
How to Generate Reports in eClinicalWorks (eCW)?
How to Generate Reports in eClinicalWorks (eCW) It’s the end of the month, and you need to prepare reports to review billing performance, appointment trends, or patient demographics. You’ve got eClinicalWorks (eCW) at your fingertips, and trust me—it’s a powerful tool for generating the data you need. Let’s dive in and walk through how to create reports that keep your practice running efficiently. Step 1: Navigate to the Reports Module From the eCW home screen, click on the Reports menu
Dan Nandan
How to Edit or Delete Claims in eClinicalWorks (eCW)?
How to Edit or Delete Claims in eClinicalWorks (eCW)? You’re reviewing claims at the end of the day, and there it is—a claim with a glaring error. Maybe a CPT code was entered wrong, or the provider was misassigned. Or perhaps you’ve got a duplicate claim that needs to go. Don’t worry, I’ve got you covered. Together, we’ll navigate the steps to edit or delete claims in eClinicalWorks (eCW), so everything runs smoothly. Step 1: Access the Claims Module First
Dan Nandan
When a Splinter Becomes Surgery: The Stories Behind the Bills and How We Can Fix Them?
Let me tell you a story about Ryan, a dad from Austin, Texas. One sunny day, his preschooler had a tiny splinter lodged in her palm. She wasn’t complaining, but the doctor casually removed it with tweezers during a routine checkup. A quick flick—done in seconds. Imagine Ryan’s shock when he received a $414 bill labeled as “surgery.” Ryan was baffled. “There was no scalpel, no operating room. Just tweezers!” he said. But when he questioned the office manager, he
Dan Nandan
How to Print Schedules in eClinicalWorks (eCW)?
Picture this: It’s Monday morning, and you’ve got a busy day ahead. Providers are asking for printed schedules to keep track of their appointments, and you know how useful it is to have a hard copy handy when juggling patient check-ins and walk-ins. Don’t worry—I’ll walk you through how we can print schedules in eClinicalWorks (eCW) quickly and accurately. Step 1: Open the Resource Schedule You and I know the Resource Schedule is our hub for appointments. Let’s start there.
Dan Nandan
How to Manage the Waitlist in eClinicalWorks (eCW)?
Imagine this: I’m sitting at the front desk, juggling calls from patients who desperately need earlier appointments while handling the usual influx of tasks. It’s overwhelming, right? You’ve been there, too—patients asking, “Can I come in sooner?” while you stare at a fully booked schedule. That’s where eClinicalWorks’ Waitlist feature comes to the rescue. Let me guide you through how we can use this tool to simplify scheduling and make both your job and mine a whole lot easier. Let’s
Dan Nandan
How Staffingly Handles Prescription-Related Patient Calls: A Real-Life Walkthrough
When patients reach out with urgent prescription concerns, the stakes are high. They need timely resolutions, and it’s our job to ensure that happens without stress or delay. Let’s walk through a real-life scenario where Staffingly’s Virtual Medical Receptionists (VMRs) and Virtual Medical Assistants (VMAs) showcased their expertise in handling a missing prescription call with professionalism and empathy. Key Takeaways Empathy Drives Excellence: Patient trust begins with understanding and validation. Efficiency Is Key: Swift access to medication records ensures quick
Dan Nandan
How Staffingly Handles Patient Phone Calls: A Real-Life Example of Seamless Communication
Let me take you on a little journey—a real story about how one phone call became a moment of trust and reassurance for a worried patient. Here’s the thing about patient phone calls: they’re not just routine tasks. They’re lifelines, filled with emotions, questions, and sometimes, even relief. At Staffingly, Inc., we make sure every call reflects that understanding. Here’s a step-by-step walk-through of what happened during one such call and how our team handled it. Key Takeaways Every call
Dan Nandan
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