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Medication Eligibility and PA Process for Weight Management Therapies
When a patient is prescribed a weight management therapy especially high-cost treatments like GLP-1 receptor agonists (semaglutide, liraglutide, tirzepatide) insurance doesn’t just kick in automatically. Providers and clinics need to verify medication eligibility and often go through a prior authorization (PA) process. This ensures that: The patient’s plan covers the medication The prescription meets clinical guidelines for approval The insurer agrees to pay for it—or flags what’s excluded At a telehealth clinic like Zappy Health, where patients are often managing

Step-by-Step Patient Medication Management: Wegovy and Zepound Case Study
Patient medication management is the comprehensive process of ensuring that patients are safely, effectively, and efficiently guided through every stage of their medication therapy. For GLP-1 medications like Wegovy and Zepbound, this includes eligibility verification, prior authorization, onboarding, dosage titration, side effect monitoring, and adherence support. Proper medication management is essential to improve outcomes, minimize delays, and reduce abandonment of therapy—especially with high-cost medications requiring careful oversight. Why is Medication Management Important for Wegovy and Zepbound? Reduces Delays in Therapy

Comprehensive Workflow for Eligibility and Prior Authorization of Wegovy and Zepound
When a provider prescribes GLP‑1 medications like Wegovy (semaglutide) or Zepbound (tirzepatide) for weight management, it’s not just about handing over a script. Insurance companies usually require extensive eligibility checks and prior authorization (PA) to approve these high-cost medications. If that process isn’t followed to the letter? Expect denials, delays, and frustrated patients. In this guide, we’ll walk through the full workflow of verifying insurance eligibility and submitting PA requests for GLP‑1 drugs Staffingly-style. From intake to final approval, we’ll

The 8 PM “Are They Still Coming?” Call From a Worried Family
In the world of home care, one of the most stressful moments for families is receiving that 8 PM call—”Are they still coming?” This call usually comes from a worried family member who hasn’t received confirmation that the caregiver will be arriving on time. With the rising need for reliable, round-the-clock care, missed visits or late arrivals can create unnecessary stress for families and caregivers alike. This article explores the impact of these late-night calls, the challenges they present to

Why Group Texts Are a Bad Idea in Home Care Staffing?
Group texts are a common tool for home care agencies to communicate with staff, but they can quickly turn into a problem. While they may seem like a quick and easy way to get a message out to multiple caregivers at once, they often lead to confusion, missed messages, and even frustration. In this article, we’ll dive into the potential downsides of group texts, how they can negatively affect communication within the agency, and how agencies can use better systems

The Stress of Filling a Shift Nobody Wants Again
In the home care industry, one of the most stressful challenges is filling shifts that no one wants to take. These shifts can be at odd hours, demanding, or simply inconvenient, but they’re essential for ensuring that patients receive the care they need. This article explores the impact of having unwanted shifts, the stress it puts on schedulers and caregivers, and how agencies can prevent these situations with better planning and systems. What Could Go Wrong? Imagine this scenario: It’s

How One Missed Message Turned into a Missed Visit ?
The home care industry is built on one fundamental pillar: communication. Whether it’s between caregivers, patients, or agencies, effective communication ensures that patients receive the care they need and caregivers are supported. However, even the slightest breakdown in communication can have significant consequences. This article delves into how a single missed message can snowball into a missed visit, affecting both caregivers and patients. We’ll also explore how advanced communication tools can help prevent such issues. What Could Go Wrong? Imagine

When Everyone Forgot to Cover the Holiday Until It Was Too Late?
The holidays are a time for family, relaxation, and celebration, but in the home care industry, they can also present a unique set of challenges. While everyone is focused on the festivities, the crucial task of scheduling caregivers for holiday shifts can easily slip through the cracks. This article will delve into the consequences when agencies forget to cover holiday shifts, the impact on both patients and caregivers, and how planning ahead can prevent a scheduling disaster. What Could Go