Waitlist Management

How to Manage the Waitlist in eClinicalWorks (eCW)?

Imagine this: I’m sitting at the front desk, juggling calls from patients who desperately need earlier appointments while handling the usual influx of tasks. It’s overwhelming, right? You’ve been there, too—patients asking, “Can I come in sooner?” while you stare at a fully booked schedule. That’s where eClinicalWorks’ Waitlist feature comes to the rescue. Let me guide you through how we can use this tool to simplify scheduling and make both your job and mine a whole lot easier. Let’s