metrics

What Are the Key Metrics to Measure Outsourced Pharmacy Billing Success

When long-term care (LTC) facilities outsource pharmacy billing, tracking measurable outcomes is crucial to assess the effectiveness of the partnership. But which metrics truly matter? Monitoring the right performance indicators helps facilities ensure their outsourcing provider delivers value, improves revenue cycles, and aligns with operational goals. In this guide, we’ll explore the key metrics LTC facilities should use to evaluate the success of outsourced pharmacy billing services. Key Takeaways Claims acceptance rate is a critical metric for evaluating billing accuracy.