HealthTech Archives - Page 2 of 7 - Healthcare Outsourcing Services (BPO)

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Therapist reviewing insurance eligibility on EMR screen

How Can Clinics Overcome Eligibility Verification Challenges in Mental Health Billing?

A mental health practice manager recently shared their frustration: “Our EHR gives us ‘limited’ or ‘no information provided.’ No deductibles, no co-pays, nothing accurate. Patients expect answers, and we’re guessing.” This isn’t an isolated story — it’s the daily reality for mental health clinics across the country. From Availity’s inaccurate reports to EHRs like SimplePractice failing to deliver complete coverage data, behavioral health teams are spending hours on hold with payers, trying to confirm basic information that should take minutes.

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Venkata Ramarao Sanka
AI in medical billing and coding with human oversight

Will AI Really Replace Medical Billing and Coding in Healthcare?

A healthcare billing specialist recently posted: “Do you guys see medical billing and coding being replaced by AI, or is it unlikely? Have you used AI at your work yet?” That single question sparked a heated debate among coders, RCM experts, and healthcare administrators. Some said their hospitals already use AI for claim scrubbing and coding. Others shared horror stories of “hundreds of denials” from basic errors. One coder summed up the sentiment: “AI saves time, but we spend twice

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Emma Davis
Clinic staff facing issues with new EHR system adoption

Why Do Clinics Struggle With New EHR Implementations and Hidden Costs?

Healthcare professionals often expect new EHR systems to simplify workflows, but many describe the opposite experience. One mid-level manager from a community mental health clinic recently shared: “We switched from Credible to MyEvolve two months ago, and it has been a disaster. It’s pure chaos; we are implementing it ourselves, and things are not working.” The clinic reported broken portals, unexpected costs, poor reporting, and staff frustration. Training was limited and support expired quickly unless the clinic paid extra. The

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Venkata Ramarao Sanka
AI-driven healthcare eligibility verification process

How Can AI in Healthcare Eligibility Verification Ensure HIPAA Compliance and Enhance Accuracy?

In today’s rapidly evolving healthcare landscape, the use of Artificial Intelligence (AI) is increasingly transforming the way insurance eligibility verification is conducted. As healthcare organizations strive to streamline operations and improve accuracy, the integration of AI technologies is seen as a game changer. However, the implementation of AI in eligibility verification also raises important concerns, particularly around compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the accuracy of automated systems. This article explores the intersection of AI

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Emma Davis
Protecting patient privacy with scribes

How do scribes protect patient info during EMR documentation?

Patients notice what’s typed, what’s repeated aloud, and who is present in the room. When a medical scribe is part of a visit, in-person or remote, the unspoken question often is: Is my information safe? 💬 “I love that my doctor focuses on me, but who is that person typing, and what do they see?” Scribes help clinicians focus on patients while ensuring accurate documentation. Protecting privacy is essential to maintaining trust, and with the right practices, patient information remains

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Emma Davis
HIPAA compliance for virtual medical scribes

How does HIPAA ensure patient data safety in virtual scribing?

Virtual medical scribes are transforming the healthcare industry by joining patient visits from secure locations to capture notes, orders, and codes. This technology allows healthcare providers to focus more on patient care instead of administrative tasks. But the primary concern for clinics remains: Is patient data safe? 💬 “If a scribe isn’t onsite, how do we ensure nothing leaks?” This guide breaks down how HIPAA protects patient health information (PHI) in virtual scribing and the essential controls healthcare providers should

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Venkata Ramarao Sanka
Healthcare staff receiving quarterly HIPAA compliance training to protect patient privacy and data security.

Why Is Quarterly HIPAA Compliance Training Critical for Healthcare Staff?

In today’s fast-evolving healthcare landscape, protecting patient trust and ensuring data security is paramount. Regular HIPAA compliance training plays a critical role in safeguarding sensitive patient information and fostering a culture of accountability and care. For healthcare professionals, this training reinforces the importance of adhering to HIPAA standards, ensuring that patient health information (PHI) is handled with the utmost care. This article explains why quarterly HIPAA training is essential for healthcare professionals and how it directly benefits patients. Protecting Patient

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Venkata Ramarao Sanka
AI enhancing HIPAA compliance and patient care in healthcare

How Can Healthcare Providers Use AI to Improve HIPAA Compliance and Patient Care?

Artificial intelligence (AI) is transforming healthcare by improving patient outcomes, streamlining operations, and ensuring compliance with regulations like the Health Insurance Portability and Accountability Act (HIPAA). As healthcare organizations manage vast amounts of sensitive patient data, AI offers innovative solutions to maintain HIPAA compliance while elevating the quality of care. This article explores how AI can help healthcare providers achieve both objectives effectively. Strengthening Data Security and Privacy with AI HIPAA mandates strict protection of protected health information (PHI). AI

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Emma Davis

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