healthcare time-off

I Thought I Was Off Today” — Miscommunication That Breaks Schedules

We’ve all had those days where we think we’re off, but then we get a surprise call or message from the office asking where we are. It can feel like your whole day just turned upside down. In healthcare, this type of miscommunication can really throw a wrench in the works, especially when it involves something as crucial as time-off scheduling. Let’s take a look at a story where a time-off request was improperly entered and how that mistake disrupted