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That Time a Staff Member Scheduled Two Caregivers for a Non-Billable Hour
Healthcare scheduling is no easy task. In the hustle and bustle of managing patient care, staff schedules, and billing, mistakes are bound to happen. But sometimes, these innocent mistakes can snowball into payroll nightmares that affect both the team and the bottom line. In this article, we’ll explore a common scheduling mistake—assigning caregivers to non-billable hours—and how it led to a payroll nightmare. We’ll also cover how to avoid similar issues in the future. Key Takeaways Scheduling errors can lead