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How to Use the Resource Schedule in eClinicalWorks (eCW)?
The Resource Schedule in eClinicalWorks (eCW) is the primary tool for managing appointments, tracking patient check-ins and check-outs, confirming appointments, and canceling or rescheduling them. By understanding how to use the Resource Schedule, healthcare providers can streamline patient scheduling, reduce administrative errors, and improve overall patient flow. This guide provides detailed instructions for navigating and using the Resource Schedule in eCW. Step 1: Access the Resource Schedule From the Main Menu icon in the top left corner of eCW, select

What Are the Best Practices for Medical Insurance Verification in Healthcare?
Insurance verification is one of the most critical processes in any healthcare setting, whether you’re running a small clinic or managing a bustling hospital. As healthcare providers, you know that a missed step in verifying a patient’s insurance can lead to denied claims, delayed payments, or, even worse, patient dissatisfaction. Today, I want to walk you through the best practices for medical insurance verification in healthcare, focusing on strategies that can make your job easier while ensuring accuracy and efficiency.

How Virtual Receptionists Ensure HIPAA Compliance for Practices?
As a healthcare provider, you’re no stranger to the critical importance of protecting patient information. HIPAA (Health Insurance Portability and Accountability Act) compliance isn’t just about avoiding fines or legal troubles—it’s about trust. Every call, every email, and every patient interaction is an opportunity to honor that trust by ensuring information is handled with the utmost care. But when your staff is juggling phones, emails, and in-person tasks, maintaining that level of vigilance can feel overwhelming. That’s where virtual receptionists

How Can Medical Coding Improve Revenue Cycle Management for Your Practice?
If you’re a healthcare provider—whether a physician, nurse, or administrator—you’ve likely felt the pressure of balancing quality patient care with the financial health of your practice. Let’s be honest: maintaining a healthy revenue cycle can feel like trying to juggle a dozen things at once. Between patient visits, billing, insurance claims, and compliance, it’s easy to see why coding can be overlooked as a strategic tool. But here’s the truth: medical coding isn’t just about compliance. It’s also a key

How Do Scribing and Medical Coding Combine to Change Healthcare Records?
If you’re a doctor, nurse, or healthcare administrator, chances are you’ve felt the weight of healthcare documentation on your daily workflow. Between ensuring accurate patient records and meeting the rigorous demands of insurance companies, it can often feel like documentation is more of a burden than a benefit. But here’s the good news: medical coding and scribing, when integrated effectively, can work wonders in lightening this load and improving patient care. Key Takeaways Medical coders translate patient encounters into standardized

How to Use the Patient Hub in eClinicalWorks (eCW)?
The Patient Hub in eClinicalWorks (eCW) provides a centralized view of a patient’s full account, offering quick access to key information such as demographics, billing, medical history, and insurance details. This guide explores the various features within the Patient Hub, helping healthcare providers navigate this essential tool for streamlined patient management. Step 1: Access the Patient Hub After creating or selecting a patient, click on the Patient Hub button from the Patient Lookup screen. This opens the comprehensive Patient Hub

How to Add a Responsible Party in eClinicalWorks (eCW)?
Accurate recording of a patient’s responsible party—such as a parent, guardian, or financially responsible individual—is crucial for managing billing and insurance claims in eClinicalWorks (eCW). This guide provides a comprehensive look at how to add, verify, and manage responsible party information, ensuring that each patient’s financial records are up-to-date and accurate. Step 1: Open the Responsible Party Section In the patient’s profile, locate and click on the Select button within the Insurance or Guarantor section to designate a responsible party.

How to Add Contacts in eClinicalWorks (eCW)?
Adding contacts, such as emergency contacts or guardians, to a patient’s profile in eClinicalWorks (eCW) ensures comprehensive and accessible patient records. Properly recorded contact information improves patient safety, enhances communication, and provides healthcare providers with essential details for emergency and billing scenarios. This guide walks you through the process of adding and managing contacts in eCW. Step 1: Access the Contacts Tab In the patient’s profile, select the Contacts tab to view or add new contact entries associated with the