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When a Scheduler Is Out Sick — Who Picks Up the Slack?

It’s a busy Monday morning, and the clinic is buzzing with activity. The waiting room is full, phones are ringing off the hook, and the appointments are rolling in. Everything seems to be going smoothly until you realize something important—your scheduler, the person who keeps everything running like clockwork, is out sick. Without the scheduler in place, the clinic’s operations come to a screeching halt. There’s no one to handle last-minute cancellations, reschedule appointments, or manage the chaos that always

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William Brown

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