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The Audit You Didn’t Expect — And the Missing Schedule Logs
It was supposed to be a routine week at Harmony Home Care. The team was busy attending to their clients’ needs, ensuring everything ran smoothly in their patients’ homes. However, no one expected the surprise Medicaid audit that would soon shake their world. As the auditors arrived unannounced, chaos set in. The pressure mounted, and panic began to creep in. The real problem wasn’t just paperwork—it was the missing schedule logs. As the auditors dug deeper, a nightmare began to