Success Stories

Top NY Healthcare Provider Gains Efficiency with Staffingly

Key Takeaways:

• One of the most popular healthcare providers in New York integrated virtual medical assistants from Staffingly to improve efficiency.
• Staffingly provided highly trained staff who met all professional and ethical standards.
• The virtual assistants helped streamline routine tasks like scheduling, insurance verification, and patient communication, allowing in-office staff to focus on patient care.

Challenge:

A leading healthcare provider in New York, specializing in neuropsychiatry and sleep medicine, was facing challenges in managing the growing administrative workload. Routine tasks such as appointment scheduling, insurance verifications, medication authorizations, and communication with patients were overwhelming the in-office staff. This affected their ability to focus on patient care, and they needed a solution that would help streamline operations while maintaining high standards of patient engagement.

 The healthcare provider faced a growing administrative burden that hindered the in-office staff’s ability to focus on direct patient care.

Solution:

The healthcare provider turned to Staffingly to implement virtual medical assistants. Staffingly provided highly trained staff that adhered to all professional and ethical standards. These virtual assistants took on key administrative tasks such as scheduling appointments, verifying insurance, handling medication authorizations, billing, and communicating with patients. Staffingly’s administration ensured that the remote team was properly monitored, and that all clinical care requirements were met effectively.

 Virtual medical assistants from Staffingly managed routine administrative tasks, allowing the healthcare provider’s staff to focus on patient care.

Outcome:

As a result of partnering with Staffingly, the healthcare provider experienced a significant reduction in the administrative burden on their in-office staff. With the virtual assistants handling essential tasks, the in-office team was able to engage more effectively with patients. Staffingly’s ability to efficiently manage these tasks improved workflow and communication, and the healthcare provider received positive feedback for their improved service and patient engagement.

 The partnership helped the healthcare provider reduce administrative strain and improve patient care, resulting in better communication and patient satisfaction.

Frequently Asked Questions :

How did virtual medical assistants help the healthcare provider?

The virtual assistants managed administrative tasks such as scheduling, insurance verifications, medication authorizations, and patient communication, which allowed in-office staff to focus more on patient care.

What was the result of the partnership with Staffingly?

The healthcare provider saw improved operational efficiency, better communication with patients, and increased time for in-office staff to engage with patients.

How did Staffingly adapt to the healthcare provider’s needs?

Staffingly provided highly trained and dedicated staff, ensuring that all clinical care requirements were effectively met and that the practice’s specific needs were addressed.

What feedback did the healthcare provider give about Staffingly’s services?

The provider praised Staffingly’s professionalism, dedication, and their ability to meet the practice’s administrative needs, recommending them for healthcare outsourcing services.

Conclusion:

This collaboration showcases the effectiveness of outsourcing healthcare support to experienced partners like Staffingly. By integrating virtual medical assistants, one of the most popular healthcare providers in New York was able to reduce administrative burdens and improve overall efficiency. The solution allowed the in-office staff to focus on patient care, while maintaining high professional standards across all tasks.