Success Stories

Texas Provider Hits 1,100 Insurance Verifications!

Key Takeaways:

• One of the most popular clinical services in Texas completed over 1,100 insurance eligibility verifications in just under two months.
• The process involved numerous calls with BCBS, each averaging 30-45 minutes.
• By partnering with Staffingly, Inc., they streamlined this time-consuming process.
• The result: higher efficiency, reduced admin strain, and glowing feedback from clients.

Challenge:

When one of the most popular clinical services in Texas began tackling insurance eligibility verifications, they encountered a significant challenge. The process was both time-consuming and complex, especially when dealing with large insurance providers like Blue Cross Blue Shield (BCBS). Each call took about 30-45 minutes, and with over 1,100 patients needing verification, the backlog quickly grew. This created a burden on the team, leading to delays and increased administrative stress.

 With 1,100 verifications to process, the clinical service faced delays and mounting administrative strain, especially when interacting with large insurance companies.

Solution:

This is where Staffingly, Inc. stepped in. With their specialized outsourcing solutions, Staffingly took over the tedious insurance eligibility verification process. Their team handled all communication with BCBS and other insurance companies, freeing up the clinical service’s resources to focus on other important tasks. The collaboration allowed for smoother communication and more accurate verifications, significantly reducing the workload on the team.

 Staffingly, Inc.’s outsourcing services streamlined the entire process, improving efficiency and accuracy in insurance verifications.

Outcome: Thanks to the partnership with Staffingly, the clinical service was able to complete over 1,100 patient verifications in just under two months. The outcome was more than just a faster process—there was a noticeable reduction in administrative strain, and the accuracy of verifications improved. Feedback from clients was overwhelmingly positive, with many praising Staffingly’s ability to handle the process efficiently.

 The partnership not only resulted in completing over 1,100 verifications but also led to significant reductions in strain, with clients expressing satisfaction.

Frequently Asked Questions (FAQs)

How long did it take to complete over 1,100 insurance verifications?

The clinical service completed the task in just under two months, thanks to Staffingly’s efficient outsourcing services.

What challenges did the clinical service face before outsourcing the process?

The biggest challenge was the time-consuming nature of insurance eligibility verification calls, especially with large providers like BCBS.

How did Staffingly help with the process?

Staffingly’s team took over the verification calls, reducing the workload on the clinical service and improving the overall efficiency and accuracy of the process.

What feedback was received about Staffingly’s services?

Feedback was overwhelmingly positive, with clients praising Staffingly’s efficient handling of the insurance eligibility verification process.

Conclusion:

This success story highlights the power of outsourcing to specialized partners like Staffingly, Inc. By entrusting insurance eligibility verifications to Staffingly, this clinical service has been able to dramatically improve its workflow, reduce administrative burdens, and provide better service to its patients. As they continue to expand, the collaboration with Staffingly will remain a key part of their operational strategy, ensuring they can continue focusing on what matters most patient care.