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Clinical and Administrative Workflow for GLP-1 Receptor Agonists: Wegovy & Zepound
The clinical and administrative workflow for GLP-1 receptor agonists—such as Wegovy and Zepbound—involves a coordinated series of steps to ensure patients are safely and efficiently started on these weight management medications. This includes clinical assessment, prior authorization, onboarding, education, titration, and adherence tracking. Given their high cost and insurance restrictions, GLP-1 therapies require a tightly managed process that aligns providers, administrative teams, and the patient experience. Zappy Health’s approach ensures that every step—from prescription to progress monitoring—is smooth, timely, and

Optimizing Prior Authorization Workflow for Wegovy and Zepound Medications
What is Prior Authorization? Prior Authorization (PA) is the process of obtaining approval from a patient’s health insurance provider before specific medications—like Wegovy and Zepbound are dispensed. This step ensures the medication is covered and considered medically necessary under the plan’s criteria. It’s especially critical for high-cost drugs like GLP-1 agonists, which often have strict eligibility rules. When done correctly, prior authorization helps patients access treatment without unexpected costs and reduces claim denials for the provider. At Zappy Health, managing

What Is the Eligibility Verification Process and What Tools Are Used?
Eligibility verification is the process of confirming whether a patient’s health insurance coverage is active and determining which services are covered under their specific plan. It ensures that healthcare providers and patients clearly understand the financial aspects of the care being provided, including coverage limitations, patient cost-sharing responsibilities (like copays and deductibles), and any preauthorization requirements. This essential administrative step is crucial for accurate billing and a seamless care experience. Why is Eligibility Verification Important? Eligibility verification offers several key

Why is it critical for healthcare providers?
Patient insurance eligibility verification is critical for healthcare providers because it confirms whether a patient’s insurance policy is active and identifies which services, procedures, or medications are covered. This process ensures providers and patients have a clear understanding of financial responsibilities including co-payments, deductibles, coinsurance, and exclusions before care is delivered, helping to prevent billing errors and coverage-related delays. This verification process is a foundational part of the healthcare revenue cycle. Without it, providers risk denied claims, delayed payments, and

What Tasks and Responsibilities Can a Virtual Medical Assistant Handle?
VMAs can handle everything from appointment scheduling and billing support to pre-charting and post-visit follow-ups. They’re not a replacement for in-office clinical staff—but they are an incredibly powerful extension of your team when paired with the right workflows and systems. The key isn’t just delegating. It’s knowing what to delegate, when to delegate it, and how to integrate your VMA into the day-to-day so nothing slips through the cracks. Key Takeaways VMAs can handle a wide range of administrative, documentation,

What is eligibility verification?
Eligibility verification and prior authorization (PA) are two interconnected processes that help healthcare providers ensure patients receive high-cost medications like Wegovy and ZepBound without delays or denials.Eligibility verification confirms whether a patient’s insurance is active and what services or medications are covered. Prior authorization, on the other hand, is the insurer’s approval for the treatment before it can be dispensed. Together, these steps are vital to avoid claim denials, reduce out-of-pocket costs, and guarantee a smooth path for patients seeking

The Friday Night Freak Out When Saturday’s Shifts Are Still Open?
Weekend shift coverage for care agencies often triggers a familiar end-of-week anxiety. You’ve had a long week—the calls, the cancellations, the last-minute changes. You’re ready to unplug. But before you can even reach for the door, someone asks:“Do we have Saturday covered?” It’s the most stressful question of the week. And for too many agencies, it’s asked far too late. Weekend shift coverage for care agencies isn’t just a scheduling task—it’s a critical piece of client care, staff satisfaction, and

End-to-End Process for Verifying Eligibility and Initiating PA for Wegovy & Zepound
When it comes to high-cost medications like Wegovy and Zepbound, insurance coverage can be a maze—and prior authorization is the gatekeeper. For telehealth providers like Zappy Health, managing this process efficiently isn’t just a service it’s the foundation of patient trust and timely care. This article walks you through how Zappy Health handles insurance eligibility verification and prior authorization (PA) from intake to prescription delivery especially for weight loss medications like GLP-1s. We’ll also break down what gets checked, who’s