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When the EVV Clock Doesn’t Match Reality What It Means for Your Schedule?
It’s an ordinary Tuesday at Horizon Health Center, and the staff is gearing up for another busy day. However, today is different. The electronic visit verification (EVV) system, which tracks patient visits and ensures accurate billing, is showing discrepancies in the clock times. The times recorded by the EVV system don’t match the actual visit durations, and now the clinic is facing the ripple effects. What could go wrong? As the day progresses, more and more issues surface. Appointment times

Reducing Claim Denials Through Effective Eligibility Verification
Claim denials remain one of the most costly and persistent challenges in healthcare revenue cycle management. These denials lead to delayed income, wasted administrative time, and frustrations among both patients and staff. Inaccurate verification can result in rework, appeals, and ultimately, lost revenue. By addressing this issue upfront, healthcare providers can protect their revenue and improve the patient experience. Reducing claim denials through effective eligibility verification is essential to ensure smoother operations. This article will explore how effective eligibility verification

What Happens When You Forget to Check Authorizations Before Scheduling a Visit?
It’s a typical Wednesday morning at Riverstone Clinic. Dr. Smith has a full day ahead, with a packed schedule of patient appointments. The clinic is busy, and the staff is in a rush to get patients booked for the day. However, in the hustle and bustle, one critical detail gets overlooked: verifying insurance authorizations before scheduling visits. What could go wrong? By the time Dr. Smith sees the first patient, it becomes clear that something has gone awry. One patient’s

The Hidden Time Drain: Scheduling Follow-Ups You Didn’t Plan For
t’s a busy Thursday morning at Oakridge Medical Center. Dr. smith has just completed a long day filled with patient consultations, and now she’s gearing up to attend a meeting with her team. However, there’s a problem: her scheduled follow-up appointments are slipping through the cracks. As she scrambles to manage her time, the impact of poorly organized follow-ups becomes increasingly clear. What could go wrong? By the end of the day, Dr. smith realizes that she’s missed several key

Why Orientation Schedules Often Get Overlooked in Busy Home Care Agencies?
In home care agencies, orientation schedules are a critical part of ensuring new hires are ready to provide the best care for patients. However, it’s not uncommon for these important schedules to get overlooked, especially in busy environments. So, why does this happen? Let’s break it down in a way that makes sense and discuss how you can avoid this pitfall. Dr. Smith: Hey, Dr. Joe. Have you noticed how orientation schedules always seem to fall through the cracks in

Why Does “Let Me Call You Back” Usually Mean the Shift Won’t Get Filled?
In the world of home care agencies, timing is everything. The last-minute shift request especially when it’s at the tail end of the workweek can make or break a smooth operation. If a caregiver responds with “Let me call you back,” it’s usually a red flag. It’s more than just a delay; it often signals a missed shift that could spiral into chaos. Here’s why urgency is crucial when it comes to filling open shifts. Key Takeaways: The Delay That

Improving Insurance Eligibility Verification in Healthcare: A Case Study
Insurance eligibility verification is a critical process in healthcare. It ensures that patients are covered by their insurance before treatments, tests, or medications are given. However, this process can often cause delays, confusion, and extra work for healthcare providers. This case study shows how one healthcare provider worked with Staffingly Inc. to solve these problems and improve the insurance eligibility verification process, leading to faster care and happier patients. The Problem A busy healthcare provider was facing several issues related

The Friday 4:55 PM Referral That Almost Slipped Through the Cracks
Every home care agency has one. The last-minute referral that comes in just as the workweek winds down the kind that tests your scheduling system, your staffing coverage, and your patience. It’s 4:55 PM on a Friday. The office is quiet. The phones are almost off. And then… a new patient referral hits your inbox. Sounds familiar? You’ve got someone on the schedule to cover it a float caregiver. But somehow, they’re always “just about to be there” or conveniently