scheduler training tips

How to Spot a New Scheduler’s Mistake Before It Hits the Client?

Training a new scheduler can be one of the most rewarding yet challenging parts of managing a healthcare office. When you’re bringing someone new onto your team, mistakes are bound to happen. But the key is knowing how to spot them early, before they turn into bigger issues that affect your clients. By mentoring your new staff, you can not only help them avoid common pitfalls but also build a stronger, more efficient team. Conversation Between Dr. Smith and Dr.