missed home care visits

What Happens When You Forget to Check Drive Time and the Shift Starts in 20 Minutes?

In home care, there’s a unique kind of dread that hits when a caregiver looks at the clock… and then at the map… and realizes there’s absolutely no way they’re making it on time. The shift starts in 20 minutes, but the client’s home is nearly an hour away. It’s not just a scheduling hiccup it’s a full-on panic moment that affects everyone involved. Key Takeaways: Ignoring Travel Time Leads to Late Arrivals: Without built-in route planning, caregivers often face