Hybrid Staffing Model

How to Choose Between Virtual Assistants and Office Staff?

If you’re a healthcare provider—whether you’re running a small private clinic or managing a bustling multi-specialty practice—you’ve probably wondered about the best way to handle the administrative workload. Should you stick to the traditional route of hiring in-house staff, or is it time to explore virtual medical assistants (VMAs)? This is a conversation I’ve had with many of my colleagues, and I’ll walk you through the key differences, benefits, and challenges so you can decide what works best for you.