Hospital Finance

What Makes Revenue Cycle Management So Critical in Healthcare?

Revenue Cycle Management (RCM) often stays behind the scenes, but its impact is felt everywhere—from how fast providers get paid to how satisfied patients feel about their healthcare experience. This story begins like many in the medical field—with a concerned doctor and a growing problem in the clinic’s finances. Doctor Dialogue: A Conversation Between Dr. Smith and Dr. Joe Dr. Smith: “Joe, I’m reviewing last month’s numbers, and something’s off. Our claims are being denied, and payments are delayed. We’re