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Improving Patient Experience Through RCM Processes

In healthcare, the patient experience goes beyond just the care they receive during visits; it encompasses the entire journey, from scheduling an appointment to receiving a bill. An often overlooked, yet crucial part of this journey, is the Revenue Cycle Management (RCM) process. How efficiently your practice handles billing, insurance verification, payments, and collections can significantly impact a patient’s perception of your care and their overall experience. By improving RCM processes, healthcare providers can not only boost their financial performance