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Overcoming Hospital RCM Tech Adoption Challenges with Training
The healthcare industry is undergoing a technological revolution, and Revenue Cycle Management (RCM) is no exception. Hospitals are increasingly adopting new technologies to streamline their billing, coding, and claims processes, improve operational efficiency, and boost financial performance. However, the implementation of RCM technology often presents significant challenges, particularly when it comes to ensuring smooth adoption by hospital staff. Without proper training, even the most advanced technology can fall short of expectations, leading to delays, errors, and resistance to change. In

Improving Patient Registration and Eligibility Accuracy in Hospitals
Accurate patient registration and eligibility verification are crucial for ensuring a hospital’s revenue cycle runs smoothly. Incorrect or incomplete patient information can lead to claim denials, delayed reimbursements, and frustrated patients. Inaccurate eligibility verification, especially in today’s complex insurance environment, is one of the leading causes of claim rejections and payment delays. Ensuring that patient registration and eligibility processes are accurate not only enhances operational efficiency but also significantly impacts a hospital’s financial health. In this article, we’ll explore key

How Can Post-Visit Call Surveys Improve Healthcare Insights?
In the fast-evolving landscape of healthcare, providing exceptional care is no longer just about what happens during a visit, but also about understanding patient experiences after they leave. Post-visit call surveys have become a powerful tool for gathering valuable insights that help healthcare providers improve care quality, patient satisfaction, and operational efficiency. These surveys allow providers to capture feedback directly from patients, giving a more comprehensive picture of their care experience. Understanding Post-Visit Call Surveys Post-visit call surveys are brief

Strategies for Hospital RCM Digital Transformation Success
Revenue Cycle Management (RCM) is at the core of every healthcare facility’s financial operations. For hospitals, managing RCM efficiently is critical to maintaining cash flow, reducing operational costs, and ensuring compliance with ever-evolving regulations. Digital transformation in RCM offers hospitals the opportunity to streamline these processes, improve accuracy, and optimize resource management. However, the shift to digital can be challenging without the right strategies in place. 1. Understand the Need for Digital Transformation in RCM The first step towards a

Hospital RCM Staffing Solutions for Managing Peaks and Troughs
Hospitals and healthcare facilities often experience fluctuations in patient volume, leading to unpredictable surges or decreases in the demand for revenue cycle management (RCM) services. These fluctuations, known as “peaks and troughs,” can stress internal resources, create backlogs, or leave staff underutilized during quieter times. Effective RCM staffing solutions are crucial to ensure a hospital’s financial health remains intact despite these variances. In this article, we explore how hospitals can optimize their RCM staffing strategies to manage these fluctuations effectively,

Post-Discharge Calls: Coordinating Follow-Up in Hospitals & Healthcare Practices
In healthcare, the period after a patient is discharged from the hospital is crucial to their recovery and overall experience. But here’s the challenge: post-discharge follow-up often gets lost in the shuffle due to overwhelming hospital workflows, understaffed teams, and communication breakdowns. The result? Patients may miss vital follow-up appointments or instructions, leading to potential complications and readmissions. This is why an efficient, coordinated system for post-discharge calls isn’t just a nice-to-have—it’s an essential component of patient care. Let’s talk

Insurance Inquiry Processing Securely Over the Phone in Hospitals & Healthcare Centers
In healthcare, when it comes to insurance inquiries, speed and security aren’t just important—they’re critical. A delay in processing inquiries could mean a delay in patient care, a slower revenue cycle, and an increased administrative burden for staff. Let’s discuss why secure, fast processing of insurance inquiries over the phone is an essential service for hospitals and healthcare centers, and how a partner like Staffingly, Inc. can ensure your team works faster, more securely, and with minimal friction. Key Takeaways:

Why Are Healthcare Providers Struggling with Insurance Inquiries and Billing Issues?
In U.S. healthcare, wait times on phone calls or in waiting rooms are often seen as inconveniences but hold untapped potential to enhance patient knowledge, improve patient care, and tackle insurance inquiries and billing issues. By using informative hold music and waiting room communications, clinics can educate patients, reduce administrative burdens, and boost patient satisfaction. Partnering with Staffingly, a leader in healthcare outsourcing, can optimize these efforts. This concise article explores how clinics can leverage wait time, its benefits, and