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How Can eClinicalWorks Services Help in Managing Prior Authorization Requests?

It’s 6:45 AM and the surgery center is already alive with motion. Nurses prepare patients, surgeons gear up for a full day, and the front desk starts fielding calls. Behind the scenes, the administrative team works tirelessly to verify insurance, secure prior authorizations, and input patient information.

But what should be a smooth process soon hits bottlenecks. Insurance calls pile up. Fax machines spit out forms that need urgent attention. And the staff, already stretched thin, struggles to keep pace. It’s a snapshot of the growing strain on modern healthcare systems—where administrative overload threatens to disrupt even the most organized clinics.

Dr. Patel and Dr. Joe Discuss Their Struggles with Prior Authorization

Dr. Patel (Family Medicine Physician):
“Dr. Joe, we’re getting overwhelmed by insurance paperwork. Prior authorizations are eating up hours of our day. It’s not just slowing us down—it’s affecting how quickly we can care for our patients.”

Dr. Joe (Experienced Physician):
“I know exactly what you’re going through. There were days our team did nothing but chase authorizations. It became a real barrier to providing timely care.”

Dr. Patel:
“We’ve considered hiring more help, but budgets are tight. It doesn’t seem sustainable.”

Dr. Joe:
“We had the same concern. That’s why we explored outsourcing. We partnered with Staffingly, and they integrated directly with our eClinicalWorks system. They now handle our prior authorizations, insurance verifications—even appointment scheduling.”

Dr. Patel:
“Outsourcing? And it works with eClinicalWorks?”

Dr. Joe:
“Perfectly. Their team knows the platform well. Once we got started, we saw improvements immediately. Authorizations came faster, our staff had breathing room, and most importantly—our patients weren’t left waiting.”

Prior Authorization: A Growing Strain on Healthcare Teams

Prior authorization (PA) is intended to ensure appropriate care and manage healthcare costs. But for many providers, it’s become a major administrative burden. According to the American Medical Association:

• 86% of physicians report that PA requirements have increased in recent years.

• 94% say PAs often lead to delays in patient care.

The process is time-consuming and complex—requiring repeated form submissions, calls to insurers, and ongoing follow-up. The result is a drain on already limited staff resources and longer wait times for patients.

How Staffingly and eClinicalWorks Work Seamlessly Together?

Staffingly’s solutions are designed to integrate directly with electronic health record systems like eClinicalWorks (eCW), creating a smoother, more efficient workflow across all administrative functions.

1. Prior Authorization Support

Staffingly’s virtual team handles the entire prior authorization process—submitting requests, managing follow-ups, and accelerating approvals. With direct access to your eCW system, they work as an extension of your staff without adding to your internal workload.

2. Insurance Verification

Accurate insurance verification is critical. Staffingly verifies patient coverage ahead of time, helping you avoid denied claims and billing issues. All documentation is updated within eCW for seamless coordination with your internal team.

3. Revenue Cycle Management

Staffingly supports your revenue cycle from claims submission to payment posting. By working within your eCW system, they help reduce administrative errors, improve collections, and ensure faster reimbursements.

4. Appointment Scheduling

Managing the clinic’s schedule is essential. Staffingly can take on appointment confirmations, rescheduling, and calendar management directly through your eCW platform, helping reduce no-shows and maintain clinic flow.

Staffingly’s Cost-Saving Benefits

Up to 70% Cost Savings
Hiring in-house admin staff can cost over $60,000 annually per employee. With Staffingly, you gain access to experienced professionals at a fraction of the cost.

Improved Efficiency
Staffingly’s team is performance-audited and trained to complete tasks accurately and quickly. By reducing administrative workload, your internal team can focus more on patient care.

Lower Overhead
No need for onboarding, training, or managing new hires. Staffingly handles recruitment, quality assurance, and performance monitoring—so you don’t have to.

Flexible, Customized Services
From prior authorizations to complete administrative support, Staffingly’s solutions are tailored to your practice’s unique needs. You only pay for what you use.

What Did We Learn?

A Smarter, Sustainable Solution

Healthcare practices today are navigating rising patient volumes, reduced staffing, and increasing administrative complexity. Tasks like prior authorization and insurance verification can slow operations and stretch resources to the limit.

But as Dr. Patel discovered, there’s a better path forward.

With Staffingly’s specialized administrative services and eClinicalWorks integration, your practice can streamline operations, reduce costs, and keep patient care at the center of everything you do.

What People Are Asking?

Q: How does Staffingly help with prior authorization?
A: Staffingly submits and tracks all prior authorization requests directly within eClinicalWorks, ensuring faster approvals.

Q: Can Staffingly verify insurance details for patients?
A: Yes, Staffingly verifies insurance coverage in advance to avoid claim denials and billing errors.

Q: What does Staffingly offer for revenue cycle management?
A: They handle billing, claims submission, and payment posting to improve collections and reduce errors.

Q: Can Staffingly help manage appointment scheduling?
A: Absolutely—they streamline scheduling, confirmations, and rescheduling through eClinicalWorks to reduce no-shows.

Q: How much can clinics save by using Staffingly?
A: Clinics can save up to 70% compared to hiring in-house administrative staff.

Q: Is Staffingly trained in eClinicalWorks workflows?
A: Yes, their team is experienced in working directly within eClinicalWorks for seamless integration.

Disclaimer

For informational purposes only; not applicable to specific situations.

For tailored support and professional services,

Please contact Staffingly, Inc. at (800) 489-5877

Email : support@staffingly.com.

About This Blog : This Blog is brought to you by Staffingly, Inc., a trusted name in healthcare outsourcing. The team of skilled healthcare specialists and content creators is dedicated to improving the quality and efficiency of healthcare services. The team passionate about sharing knowledge through insightful articles, blogs, and other educational resources.