virtual medical schedulers

The 4 PM Call Nobody Wants: Last-Minute Caregiver Cancellations in Home Care

It’s 4:03 PM on a Tuesday. You’re sipping cold coffee, finally catching up on morning emails, when the phone rings. “Hey, it’s Karen sorry to do this, but I can’t make my shift with Mr. Lopez tonight.” You close your eyes. That’s the fifth caregiver call-out this week and it’s only Tuesday. Doctor Dialogue: When Real Life Gets in the Way of Real Care Dr. Smith :“Every time a caregiver cancels last minute, it sets off a domino effect frantic