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Managing family calls in home care

The Family That Won’t Stop Calling — What’s Reasonable, What’s Not?

In the world of home care, communication is key to ensuring quality service and peace of mind for both caregivers and families. However, there’s a fine line between staying informed and becoming overwhelmed. One common challenge that home care providers face is managing the constant calls from family members who are worried about their loved ones’ care. While families understandably want the best for their relatives, excessive communication can disrupt operations and add stress to already busy schedules. So, what’s

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William Brown

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