home care communication system

Why Group Texts Are a Bad Idea in Home Care Staffing?

Group texts are a common tool for home care agencies to communicate with staff, but they can quickly turn into a problem. While they may seem like a quick and easy way to get a message out to multiple caregivers at once, they often lead to confusion, missed messages, and even frustration. In this article, we’ll dive into the potential downsides of group texts, how they can negatively affect communication within the agency, and how agencies can use better systems