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The Danger of Untracked Timesheets in a Home Care Agency
In a home care agency, accurate timekeeping is not just a matter of efficiency—it’s a critical component of ensuring quality care, compliance, and financial sustainability. Untracked or inaccurately recorded timesheets can lead to a host of issues that affect the agency’s operations, its staff, and most importantly, the patients. In this article, we’ll explore the dangers of untracked timesheets and why home care agencies need to prioritize accurate time management. What Could Go Wrong? Imagine a caregiver finishes their shift,

The Friday 4:55 PM Referral That Almost Slipped Through the Cracks
Every home care agency has one. The last-minute referral that comes in just as the workweek winds down the kind that tests your scheduling system, your staffing coverage, and your patience. It’s 4:55 PM on a Friday. The office is quiet. The phones are almost off. And then… a new patient referral hits your inbox. Sounds familiar? You’ve got someone on the schedule to cover it a float caregiver. But somehow, they’re always “just about to be there” or conveniently