Appointment Conflicts

How to Manage Appointment Conflicts in eClinicalWorks (eCW)?

In eClinicalWorks (eCW), managing appointment conflicts is essential for maintaining an organized schedule and ensuring providers can see patients promptly. Sometimes, conflicts occur when more than one patient is scheduled for the same provider and time slot. This guide explains how to create, manage, and resolve appointment conflicts to keep patient flow smooth and efficient. Step 1: Schedule the Conflicting Appointment In the Resource Schedule, locate the time slot where a conflict is needed. Double-click on this slot to begin