Customer Service Specialists (Pharma) Entry Level/Freshers

Location:Hyderabad (Remote for now) - NIGHT SHIFT ONLY

Number of positions:10 

Email: CC: 

Must be from a Pharmacy background with exceptional communication skills (B, Pharm, M. Pharmacy/Doctor of Pharmacy)- 2 to 3 years commitment required.

These positions require that you work during the night for USA Clients. Freshers may apply! Join the growing Staffingly, Incs Team for a rewarding career. Good Salary, Overtime pay, and many benefits. ON-JOB TRAINING.

Staffingly, Inc; is a Healthcare/Pharma Outsourcing Company,a subsidiary of HireITPeople, Inc

Job Duties.

The primary role of the Customer Service Specialist is to serve as the liaison between our client and their customers to communicate the status of medication delivery. Individuals, who succeed in this role will demonstrate excellent customer service skills, which include strong verbal and written communication skills.?

Roles and responsibilities:

  • To inform the facilities regarding the out-of-stock medications in the pharmacy and their availability
  • To communicate the alternative drug, dosage form, or the quantity available at the pharmacy and get approval for the same
  • Get patient-specific data from the EMRs that supports the delivery of the drug to the facility
  • Provide outbound call services for Out of stock and non-available medications.???
  • Provide Clinical clarifications based on the interventions provided by the Registered Pharmacists to the nurses.
  • Act as a liaison and transfer necessary calls to the RPh such as new or Re-Admission orders, Verbal orders, Stat Delivery, Dosing, Clinical information, IV orders, and Delivery issue calls.
  • Working on clinical reports: Insulins, Duplicate medication, Over-the-Counter Medications, and Brand & Generics medications.


  • Knowledge of Drug classification and Drug-Drug Interactions
  • Pharmacy graduate (B, Pharm, M. Pharmacy/Doctor of Pharmacy)
  • Knowledge of MS Outlook, MS Word, MS Excel & Internet Explorer?
  • Strong prioritizing & organizational skills?
  • Excellent customer service & telephone skills?
  • Ensure compliance with HIPAA regulations and requirements


  • Job ID:
  • Location:
    Hyderabad, Hyderabad, USA
  • Hours:
    40h / week
  • Pay / Salary Range:
  • Work Authorization
  • Close Date:
    23, December 2020

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