Full-time

Bilingual (English/Spanish) Medical Receptionist

Remote

Join Our Team at Staffingly, Inc.

At Staffingly, Inc., we are at the forefront of revolutionizing healthcare operations by providing essential services to doctors, laboratories, pharmacies, and other healthcare providers. As a leader in economic Prior Authorization solutions, we tackle the challenges of staff shortages that impact revenue flow and patient care quality. Our mission is to empower healthcare facilities to focus on what truly mattersβ€”exceptional patient careβ€”by simplifying and streamlining their administrative processes.

Our comprehensive service offerings include handling intricate Prior Authorization processes, accurate insurance verifications, expert management of medication and procedural authorizations, full-spectrum Revenue Cycle Management (RCM), Medical Billing/Coding, Data Entry, and Customer Support services. With 24/7 operations, we ensure efficiency and responsiveness, supporting our clients in maintaining smooth and effective healthcare delivery.

If you’re passionate about making a meaningful impact in the healthcare industry by improving operational efficiencies and enhancing patient care, Staffingly, Inc. is the place for you. We are eager to see how your skills and expertise can contribute to our growth and success. For more information, visit us at https://staffingly.com

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🌍 Job Description:

We are looking for 5 Bilingual (English/Spanish) Medical Receptionist to join our remote team. Your primary role will be to deliver exceptional customer service to our Spanish-speaking clients and patients.

πŸ“ Location: REMOTE

πŸ“ Key Responsibilities:

πŸ“ž Provide customer service to Spanish-speaking clients and patients via phone, email, and chat.

πŸ“… Manage patient interactions, including scheduling appointments and addressing inquiries.

πŸ—‚οΈ Maintain accurate records of interactions and transactions.

🀝 Collaborate with healthcare providers and internal teams to resolve issues.

πŸ” Ensure confidentiality and adherence to HIPAA guidelines.

πŸ’» Utilize healthcare software platforms effectively.

πŸ“š Participate in training to stay updated on industry best practices.

🎯 Qualifications:

πŸ’¬ Fluency in both Spanish and English, with excellent communication skills in both languages.

πŸ”‘ Mandatory: Experience in allied health, hospital settings, or a relevant medical background.

πŸ”‘ Mandatory: Experience in US Healthcare.

⭐ Previous experience in customer service, preferably within the healthcare industry.

πŸ€— Strong interpersonal skills, with a high level of patience.

⏰ Ability to work independently and manage time effectively.

🧐 High attention to detail and accuracy.

πŸ’‘ Familiarity with healthcare software is a plus.

πŸŒ™ Willingness to work in shifts, including evenings and weekends.

πŸš€ Immediate joiners preferred.

🎁 Benefits:

πŸ’΅ Provident Fund contributions.

⏰ Overtime and holiday pay.

🚌 On-site benefits, including travel allowances and meals.

πŸŽ‰ Referral and birthday bonuses.

πŸŒ™ Night shift allowances.

πŸ† Recognition through our “Employee of the Month” program.

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